A nice hotel and the cheapest of the 3 big hotels in Mexicali. It is this fact that is it’s downfall. Every time I have stayed there, I have had problems with the large groups of children and youth that stay there by the hundreds, that is using the words of the staff. I have gone down to the front desk and called on several occasions to complain of the running up and down the halls, the stairs, the slamming of doors, and the standing around talking and yelling loudly, but to no avail, I was just told that they are doing the best they can and that security could not control the large groups of kids. Maybe they should tell them to stay in their rooms after midnight, yet they continued each night I was there ‘til 5 in the morning. So if you are considering staying at this nice hotel, just beware that you most likely will not get any sleep. Also, if you are hungry, the room service is great, but the restaurant is not up to par with the 5 star rating of the hotel, as the décor needs to be repaired.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC