We stayed in this hotel because we had a week long meeting there. There were a lot of children in our group and we expected the hotel to be more child-friendly. There isn't anywhere for the kids to play and the pool is very small. We used a few of their smaller conference rooms for our kid's meetings. They were filthy and I found broken glass all over the floor. I had to sweep twice to remove it.
The staff was very pleasant, but very few of them spoke any english. It may be difficult to make your needs clear unless you know some key phrases.
The rooms were very old and shabby. The beds were extremely uncomfortable as the mattresses were placed on plywood. If you need more than 2 towels, you will have to find a maid to get the extra ones. They do provide you with bottled water.
Our room had tile floors, but some of the others had carpet. The carpet was old and very stinky. There is very little closet or drawer space to put your clothes if you are staying for any length of time.
The food was very good in the restaurant. Some of the meals we had were catered and were not as good.
The one thing we did not find out until we go there was that you cannot flush the toilet paper in the toilet after using it. You must put it in the trashcan next to the toilet. If you don't follow this, your toilet will overflow. It happened to 2 couples in our group.
The hotel is in a good location - near a bus stop and only a few blocks from the leather market.
I would not recommend this facility to anyone that has children or is picky about the cleanliness. I definitely wouldn't stay here again if given the chance.
- Hotel Real De Minas
