I stayed at this property on June 2nd 2007 for 3 nights. Located right in the heart of the center of the colonial section of town, this property puts you at the footsteps of Colonial Leon. I arrived early in the morning (@ 10AM) and the front desk staff promptly located a room for me to check into even though check-in time was not until 3PM. I reserved and checked into a standard room. It did not have a view and it was smoking room; not a problem with me for I work in the hotel industry and appreciated the fact that the staff was able to accomodate my extremely early check-in. However, after one full day of no A/C I decided to call the front desk and change rooms for the balance of my stay. I spoke with a wonderful lady named Heidi that works the front desk and she promptly booked me into the Junior Suite facing the plaza with a balcony.
The very next day after traveling the Guanajuato contryside, I returned to the hotel to find my new room ready and all of my luggage already in the room. I went back downstairs and thanked Heidi personally. The front desk staff is very, very helpful in arranging any transportation needs or questions about the area. They never give a feeling as if you are bothering them.
The standard rooms were not that great but very affordable but the Junior Suite was great. It had newer furnishings, a fantastic view, balcony, in room music, seperate shower and a seperate tub, parlor area, coffee maker, dinning area and A/C. Well worth the additional cost.
If you stay in the colonial area, bear in mind that none of the hotels will have a pool. Having a pool would have been nice in June, but really not needed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC