I have stayed at the FA about 40 nights in the last year. Most recently, I stayed on the "club level" floor...My first night there, I went to the club to enjoy some snacks and was surpised to see the food absolutely COVERED with ants. Not just one or two ants...I mean hundred's ants! I told the girl working at the desk who was very busy reading her book. She got up, looked at the food, and removed ONE of the three platters of food. She then went back to reading. I looked at the other platters of food, and they were still covered with ants. I complained at the front desk and that was the last I saw of the ants for the rest of the week.
The rooms are comfortable, the shower and bed are ok. The a/c works well.
The restaurant is not that great...food is pricey by Mexico standards. The great Italian restaurant in the lower level is now closed.
Beware, the wireless internet is not dependable! It may let you on for a minute or two, but then it kicks you off. My suggestion is to take your laptop in the lobby.
Overall, the hotel is pretty while in the lobby..but not that great otherwise.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC