While it looks fine on the outside and clean in public spaces, the room was confining, circulation impossible, hot water in shower or water pressure not to be experienced. Bad room lighting and no dresser in cramped quarters. The cleaning and grounds staff do a great job, while the upper staff seems most concerned about TV. A water hose never left the lobby floor. The pool - an oversized bath, really, was scummy with no water circulating and no one daring to go in. It is a convenient locale, but avoid this place if you can...spend an extra twenty and stay on the square or the beautiful and economical Hotel Hospedajes del Rey, a few blocks away.

I'm glad we stayed at the Hotel América. We went there with grave reservations because of some of the reviews on this website, but the price was right ($85 CDN) compared to the expensive Ceballos (They quoted me about $140 CDN there). We took a gamble and it paid off. Members of the staff were friendly and helpful. The service in the restaurant was next to none and the food was very good. At breakfast there was live music by a very talented pianist. One of the waiters struck my as unfriendly at first, but he warmed up eventually. Maybe he's shy.

The Hotel América is ideally situated, close to several plazas (parks), museums, and restaurants. We sometimes ate at the patio restaurant at the Hotel Ceballos, too, because of the ambiance there. But as I have already said, we also liked the atmosphere, food and great service at the Hotel América.

While we were there, we enjoyed nightly free concerts -- music and dance -- in the main plaza. They set up chairs and local people often get up and dance. It's very heart-warming! A fellow came by and spoke to us in English, explaining what was happening. We'll be back!

My family of 3 stayed for two nights at Hotel America in Colima City. For the price (about $40 plus US) I cannot find too much to find overly critical. The location is ideal, in the heart of the Old City. The service was cordial and responsive. There is free internet service in the lobby. The room has AC (which in Colima is pretty important) and was away from traffic noise. I believe most rooms would be quiet since they primarily face an interior court. The hotel is an interesting blend of Mexican 1920's styling on the exterior and 1960's on the interior....a mishmash that somehow works. We didn't try the pool, which was pretty dinky...even though we have a teenage boy. I guess it wasn't all that inviting. The restaurant was a bit overpriced...now that I think of it. We ate there for breakfast (which the guide books recommend) and decided that, despite the convenience, once was enough. Not really bad, but for the setting (which was very nice) the food was pretty unspectacular. We are pretty informal folks, and even by out standards the meal was mediocre...so I guess I do have a gripe after all. I would not hesitate to stay at the hotel again though. Colim is a very nice Mexican city...a do arrange a trip up to the volcano...its worth it.

I choose this hotel because of it being close to the centro and they seemed professional...the truth ....THEY WANT TO SCAM YOU FOR AS MUCH MONEY AS THEY CAN..i was recommended the perfect room for me and my girlfriend over looking a impressive fountain...booked 2 months in advance..double checked 2 weeks out..even got conformation number in writing..but when i got there they wanted to put me in a room with 2 single beds at almost double the price...SINGLE BEDS FOR A ROMANTIC NIGHT..they are very professional and polite as they screw you ..bump you up in price..I SHOULD HAVE RUN AWAY...and so should you !!!