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BEST WESTERN Hotel Ceballos – reviews, photos

3.0 of 5
Portal Medellin 12, Colima 28000, Mexico
Hotel amenities
BEST WESTERN Hotel Ceballos
BEST WESTERN Hotel Ceballos
BEST WESTERN Hotel Ceballos
BEST WESTERN Hotel Ceballos
BEST WESTERN Hotel Ceballos
BEST WESTERN Hotel Ceballos
Ranked #3 of 15 hotels in Colima
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    13
    11
    5
    4
    3
Date Rating
Nanaimo, Canada
1 review
1 helpful vote 1 helpful vote
“No room at the Inn - with a confirmed reservation”
1 of 5 stars Reviewed 3 February 2011
1
person found this review helpful

I wanted to visit Colima and stay in this historic hotel. Tried to register through the hotel's web page which did not function properly so sent a number of emails and received positive responses. Received a formal confirmation (without dates listed) that our reservation was confirmed and please send money via a deposit in Banamex (hard to do in Canada). When we got to Mexico I phoned to make the final arrangements about payment. I was told that the reservation confirmation that I received on January 7, 2011 was in fact for a stay on December 22, 2010 (Huh??) and that there was no room at the inn for us because they had a convention. Sorry about that and good luck elsewhere was the only consideration. I'm really not impressed.

  • Stayed January 2011, travelled with family
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedar Rapids, Iowa
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“fantastic”
5 of 5 stars Reviewed 24 April 2010
1
person found this review helpful

We spent three nights at this wonderful hotel and found it thoroughly enjoyable. Very friendly, welcoming, and helpful staff. Immaculate hotel, quiet and very comfortable. We stayed in room 106, which faces the pedestrian street to the side of the building. Always a nice breeze coming in the balcony doors, and the church bells were not the big deal that some reviewers have made them to be. The small rooftop pool was delightful, and sunset views from the roof were very nice. Hotel staff were very nice when I did my usual job of speaking poor Spanish, and helped us out with English when necessary. They directed us to 3 markets in town, advised where to find the best prices, and helped arrange a tour and taxis.

I would absolutely stay at the Hotel Ceballos again highly recommend it

  • Stayed April 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elk Grove, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Colima”
4 of 5 stars Reviewed 1 January 2010
1
person found this review helpful

This hotel is dead center in the town square - wonderful dining al fresco and is very clean and comfortable. The Volcano Colima is in view - awesome

Stayed February 2007, travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taos, New Mexico
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“They did their best - to get rid of us”
1 of 5 stars Reviewed 16 November 2009

For some reason, which at first we did not understand, the Hotel Ceballos did there best to get us to go away. First, as we were already underway on our travels we received an e-mail demanding that we deposit $1,000 in the hotel's BanaMex account that day, or our previously confirmed reservation would be cancelled. Fortunately (?) we intercepted that e-mail in an Internet cafe in Guadalajara, next door to a BanaMex branch, and were able to comply with that demand.

We arrived at the hotel late on the appointed afternoon. First, having been assured that all of the hotel's rooms contained two beds, we were shown to a closet at the end of a long hall, containing a single small bed completely unsuitable for two aging adults. When we threatened to spend the night on a couch in the lobby instead we were shown to a more satisfactory room, but told that we might use that room for only one night, as the conference would be arriving the next day.

Aha! That's it. The hotel can make more money from that room selling it to the conference than by honoring their commitment to us. We were only too happy to comply.

There is little left of architectural or cultural interest in Colima. The hotel provides adequate breakfast facility, but no good place for dinner and we could not find a good restaurant in the area. The New York Times calls the Hotel Ceballos "The place to stay in Colima," and as far as we could tell that is correct. That being the case, unless you have a conference to attend we suggest that you simply skip Colima.

  • Stayed October 2009, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Vashon Island
Senior Contributor
21 reviews 21 reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
“Beautiful Historic Hotel”
4 of 5 stars Reviewed 21 April 2009
3
people found this review helpful

The first thing I should say is that I got a suite. It cost about double what a regular room did but after reading about some of the small rooms I decided to splurge. The room, although not a true two room suite, is huge. At least 24X20 with 14 foot ceiling, elaborately coved. We have two small balconies overlooking Constitucion Alley. The noise mentioned by others, was not evident here. I suspect because we are away from street noise. We watched the chess players and all the activity from above last night. Very cool.

The bath is large, it has its own balcony (making three total). The service has been great,our in room safe didn't work and it was fixed within five minutes of reporting it.

The hallways are beautiful stone arches and balconies.

Yup the church bell rang at 7.

Now the only two down things I can think of. the rooftop pool wasn't open and our air conditioner system was kind of noisy.

  • Stayed April 2009, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN Hotel Ceballos

  • Best Western Ceballos
  • Best Western Colima
  • Colima Best Western
Address: Portal Medellin 12, Colima 28000, Mexico
Price range (per night):* INR4,514 - 5,684

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