Arrival: Despite having all my expedia confirmation information, was told at check-in that I did not have a reservation. The staff seemed uncaring, and our party waited half an hour while they tried to find my reservation. Then the owner, a very pleasant man, listens to my situation and says that he will find us a room, and we will get an upgrade to a full suite for all of our hassle. But, we have to check-back in 2 hours. Two hours later, we're put in a room that's not a full suite, not even the regular suite I wanted/needed, but a single room with 2 beds. A big problem since I booked a suite to ensure having 2 Queen beds and a sofa bed. Staff seemed totally uncaring to the fact that I'm now a bed short, and the room only had towels for 2 people. The owner was nowhere to be found.

Inquired about switching into a suite the next night, was told I'd have to check-in the morning-seriously what hotel doesn't know if they'll have a suite available the next night? We had an incredibly squished and cramped stay.

Asked for extra towels, they never arrived.

Telephone in the room was broken.

However the dining staff was very nice.

Don't trust what they say! You could stay at one of the new/nice hotels at the nicer beach for only a little bit more-I think it's worth it, that's what I'm doing next time.

I have been on this site for several years and I travel for a living so I am aware of what a hotel should be like.
First let me start by saying that the hotel itself is really not all that bad. I mean the air conditioner was solid and worked fine. The room was clean. The shower worked and we had hot water. We had a small ref and it kept the water cool. There were no insects or rodents running amuck. The hotel stadd were friendly. BUT!

The clients or "guests" that frequent this hotel will ruin your vacation. The non-stop boom box blasting from the pool of crappy latin rap/soul/CRAP never seems to end. The young hordes of screaming cildren with diapers and snot oozing from their screaming mouths will make your head explode. My favorite is the teenage or early twenty something loud mouth drunk cigarette smoking "guests" just trashing up the pool area and making it a nightmare stay. If you do go swimiming bring a skimmer to get the layer of??????? off the water.

As for the beach? This hotel should be called a beach resort like Key West should be called a Rocky Mountain getaway! The so called beach is gross. I have been to a lot of resorts and beaches in my time. The beach is littered with diapers and garbage and bums,, nice! And this hotel is located a long way from any so called beach. Screw it,, do yourself a favor and drive to San Diego. I mean it, I was so disappointed. The only redeeming quality is that the shops have some nice art pieces and that the food was rather good. We had a nice dinner at the lighthouse with a very nice view of the sunset but the service there was not so good and I had the shrimp which tasted like chlorine and be sure to have a 4x4 to drive up there.

My Spanish is not so good so maybe I have it all wrong,, maybe Playa means "haven for loud ,obnoxious, non-parenting, greasy, cigarette, drunk people haven!!!!!!!!!!!!!!

This hotel has new management, and my stay there was wonderful, clean and roach free.....The Playa Bonita is the scary one! I think you should see for yourself, that the Playa inn is the best for your money!!! They have a very polite staff, and a clean pool as well! They also have a boat called the CARNAVAL, witch is the BEST boat trip in Rocky point. It has a very good LIVE dj, (DJ SKRIBE) from phx,AZ, and alot more selection of free drinks..... Its like a your favorite dance club, on the water!!! The other boats have holes in them, and are very dangerous to ride in......That a TRUE FACT!!! So whatever review these guys have had in the past, ignore them and give em a shot, cause, they got it together now! ITS GREAT!!!)

This was the first time we went to Peniasco and we didn't know what to expect travel the Baja all the time and go to Cabo often,we were really happy with Penasco and the Playa inn was super,the rooms are clean and the bed was real nice(some hotels in Mexico have horribly hard beds)the pool is nice and clean and it has a cute swim up bar.The restaurant is just ok.The security in the parking lot was real good.a guard is there all the time.All in all this is a great place to stay in Peniasco.