You must remember that this is Mexico and even though some staff don't speak English then so be it and deal with it. The staff I dealt with were very nice and helpful. The room was very nice and clean. When you check in ask for a room close to the front in that the hotel is large and it is quite a walk from the back. I have stayed here many time and never had any issues. The breakfast (buffet) was average as is the food ordered by menu. The steak I ordered was chewy and NOT a rib eye as ordered. Sonoran beef is one item that is great but they serve a very lower class of beef. They MUST do something about this but my experience with Holiday Inns and there beef served is terrible except for my meal at the HI in Rosario Argentina. That was the best steak (room service) I have ever had. The only other thing was the free wireless internet was very slow.
- Hermosillo Holiday Inn
