Thumbs Down, all the way. A place to avoid. The hotel looks great and superior upon your arrival in the lobby but this impression didn't last for us. We did a trip all through Mexico and this was the highest priced hotel and least satisfactory of all our trip stays in over 8 states. The next worst was also a Fiesta Inn - so lessons learned here. We paid for wireless internet service and got no signal in the room and were told only even numbered rooms get a signal. There is a club in the hotel and they're more concerned with that than the guests since even three floors above it we were woken up with the loud music and noise from the line that formed outside the hotel. We called and complained and were moved only to find a huge cockroach on the hallway outside our room. We still didn't get an internet signal on that side of the hotel either !! The staff were unfriendly and rude and had no sense of what service should be for guests paying over $200 US a night. I was first at the checkout desk yet a man who arrived after me was taken care of first. The attendant apologised after he finished with him that he left me there first. ?? Upon checkout the next day I complained and was given a small discount but would have much preferred a good night's sleep instead.



Not worth the pain and agony.

I was very disapointed with the limited amenities provided by the hotel. *no internet service, no irons in room, no toiletries etc* The hotel staff was horrible and not very attentative had to request (napkins, water, coffee, spoons) several times while dining at the restaurant before someone would serve us. The beds were uncomfortable and seemed to be saturated with cigarette odors even in the non-smoking rooms. Overall the only thing I enjoyed from this hotel was checking out.

Like the name says, this hotel is a party for Americans. Their guest services and most of their waitstaff speak English. The rooms are comfortable and clean. The water is filtered. There is a pool, tennis courts and workout room. Also, the bar has good happy hours deals - sometimes 2 for 1. In addition, there are a few local steak houses, a coffee house and a bank within walking distance (like across the street). My three nights there for buisness were comfortable and safe.