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Porto Bello Marina & Villas – reviews, photos

Bahia de Xcacel Lote 9 MZ 923 | Plano 01, QR 77750, Puerto Aventuras, Mexico
Hotel amenities
Porto Bello Marina & Villas
4.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
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    4
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Date Rating
Nashvillle
Top Contributor
237 reviews 237 reviews
Reviews in 60 cities Reviews in 60 cities
136 helpful votes 136 helpful votes
“Great location to explore Mayan Riviera”
5 of 5 stars Reviewed 26 January 2011
1
person found this review helpful

Over the past 3 years we have stayed in the Porto Bello condos several times and have always been pleased. The location is perfect, just steps from the dolphin and manatee pools and across from the marina in quaint Puerto Aventuras as well as to the entire Mayan Riviera.
The housekeepers and gardeners are proud of the fine work that they do and always seem to have a smile and a "hola" each time you see them. On several occasions we found cut flowers from the grounds on our ground floor patio as well as a handmade towel animal on the bed or coffee table - just like the cruise ships!
Although we have stayed in several different units, our favorite are the ones on the first floor near the pool. The patios open up to the pool while the advantage to the upper units is a more private balcony and hot tub. The kitchen is equipped with everything needed to enjoy a condo vacation - blender, toaster, coffee pot, microwave, large serving dishes, etc. We always request a large container of purified water ($6 US) be put in our unti prior to our arrival as we brush our teeth and use the water for cooking and drinking.
A variety of restaurants are within a 3 minute walk and the snorkeling charters and dive boats leave from the marina. Playa del Carmen or Akumal are a 15 minute cab ride away. Also, the ancient ruins as well as the white beautiful beaches of Tulum are approximately 45 minutes away.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lake Tahoe, California
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
“It was perfect in our book.”
5 of 5 stars Reviewed 15 May 2010
2
people found this review helpful

We thoroughly enjoyed our stay at the Porto Bello Grand Marina and Villas. The unit and property were so nice that our friends were jealous and ended up spending most of their time at our place instead of their all-inclusive resort. We used the grill to make dinner and enjoyed the pool immensely. We also liked the dolphins and extensive restaurant options. Gabriela and all the staff were very helpful.

  • Stayed May 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
56 helpful votes 56 helpful votes
“Fantastic, recommended, excellent!”
5 of 5 stars Reviewed 15 February 2010
2
people found this review helpful

This was a one week exchange with Interval, (2nd week spent at the Paseo del Sol, see my review) We arrived just in time to catch the young lady in the office as it closes at 4pm, although we had paid for an extra night they had lost the booking and the villa wasnt ready. She wanted us to stay at the Marina for one night but we insisted and eventually got our original booking. Apparently the guy who took our extra night booking had left a couple of weeks earlier! Once this was sorted the villa turned out to be fantastic, overlooking the marina, jacuzzi on the huge balcony, lovely furniture and fittings etc. Maid Service exceptional!
Had an issue with the internet point which never really got resolved, and the full time staff in the office werent much help. The pool was really nice and as it was early September only one or two other villas were occupied so on the odd occasion we sat round the pool we had it to ourselves. Stocked up with food and drink at Walmarts on the way in from the Airport but had several lovely meals at the small restaurants and bistros round the Marina. Accessed the lovely beach through the Omni Hotel, had to pay for beds on the beach though. I would highly recommend this lovely small complex.

  • Stayed September 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
canada
1 review
1 helpful vote 1 helpful vote
“Wonderful week spent at Porto Bello Marina and Villas”
5 of 5 stars Reviewed 24 January 2010
1
person found this review helpful

We had a great week in Puerto Aventurous. Our villa (205) was perfect. Very roomy, clean, comfortable beds, full kitchen and a lovely view of the marina. Every night we enjoyed our jacuzzi under the stars. We found enough supplies at the two little grocery stores to make our own breakfasts and lunches. For suppers we tried the several PA restaurants. They were all good but special mention must be made of the fresh fish platter at Richards. The beach at the Omni Hotel was a 5 minute walk away. White sand and blue Caribbean ocean. One day we rented a palapa and chairs for $20 but if you don't need the shade, your towel will do. It was fun to watch the boats in the marina, the fishermen cleaning their fish. We enjoyed the dolphin and sea lion shows.

The only negative experience about our week was the taxi service arranged through the resort. I agree completely with the previous post. They are unreliable and they overcharge. Just one example; We arranged with the resort for pickup at the airport. We waited for 45 minutes but our driver did not show. Very upsetting as it had been arranged that he would give us our villa keys because the office would be closed when we arrived. And that was not the only time a driver did not show up for us at the designated time.

We would definitely go back to Porto Bello but would rent a car.

  • Stayed January 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Bad bugs bus and taxi drivers rip you off”
2 of 5 stars Reviewed 4 November 2009
1
person found this review helpful

I loved the place - absolutely FANTASTIC digs...Clean and beautiful. Liz was wonderful and helpful.

I hated the BUGS....MILLIONS, BILLIONS of biting black bugs. We were held captive inside because the bugs were so bad outside we could not use the balconies at all. The jacuzzi did not put out hot water and was also always full of BUGS! If your head was not underwater, you were being attacked by BILLIONS of BUGS!

Every bus and taxi driver upped the price for every single ride....especially the ones at the very front of the resort. They will hit you for 5 bucks US to drive you from the gate -less than 1/2 mile to Puerto Bello. That is such a shame because many of us will never return because of that. Do not think for even one second that you are not being ripped off. Every day, every place in and outside of Puerto Adventuras. Bus drivers would agree on the price before entering the van and then would refuse to give you any change. IT SUCKS and is too bad. The people who run Puerto Adventuras Resort should screen drivers, buses etc. before allowing them to stop anywhere near the property.

  • Stayed November 2009, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Porto Bello Marina & Villas Also Known As

  • Porto Bello Marina Hotel
Address: Bahia de Xcacel Lote 9 MZ 923 | Plano 01, QR 77750, Puerto Aventuras, Mexico

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