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Dreams Puerto Aventuras – reviews, photos

4.0 of 5
Carretera Chetumal Pto, Km 269, Puerto Aventuras 77500, Mexico
Hotel amenities
Dreams Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras
4.0 of 5 stars 1046 Reviews
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1,046 reviews from our community

What travellers say about this hotel
  • Very nice(73)
  • Room service(71)
  • Playa del(48)
  • Great time(45)
  • Adult pool(45)
  • Ocean views(44)
  • World cafe(41)
  • Hot tub(40)
  • Kid Club(38)
  • El Patio(29)
Traveller rating
    490
    337
    127
    59
    33
Only show reviews for Family (442) | Couples (429) | Business (4)
Date Rating
Alberta
1 review
2 helpful votes 2 helpful votes
“Great for weddings and families”
3 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

This is a smaller resort with a smaller beach. Not having been to an all-inclusive before I can't compare it to other similar resorts but I would sum it up by saying this is Mexico and it is a developing country. There is a wedding about every other day. Seems like a great place for weddings and families. Lots of catering to families and kids. The food was fine, some food fabulous other food not so great. The Sea side grill is okay, Oceana not so good, Portofino hit and miss (salmon great, pasta too sticky and tasteless). Patio (Mexican) good. They did not have the alcohol I drink; which was disappointing. Wine served with meals was poor quality. We did not purchase a bottle of wine since the prices were rather high. For example a bottle I can buy at home for $18 cost $75. They do not serve real fruit smoothies, it is water and sugar with food coloring. No coffee bar; had the run around when requesting a cappuccino. Had trouble getting the internet to connect. The service also was very hit and miss. Some servers were great others were very poor quality. What I heard time and again from other guests was that Tulum Dreams has vastly superior service and quality. If you are looking for great food and adult ambiance I would try a different resort. I see lots of great reviews from guests who stayed on the higher floors or in preferred. Our room was on the first floor and then were moved to the second due to lots of noise problems on the first floor. The second floor also has lots of noise issues as the theatre is at the end of the hall. Lots of problems with the room not being cleaned properly or things not working. We tipped all the time and so it was not an issue of not tipping. Of course you should still get good service even if you don't tip but I imagine that it is difficult for the staff when they are not paid well and depend on tips to make ends meet. It is time for these all-inclusives to start paying the staff better.

Room Tip: Preferred or do not stay here.
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask fourboysandahusband about Dreams Puerto Aventuras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penticton, Canada
1 review
3 helpful votes 3 helpful votes
“Had a great time”
5 of 5 stars Reviewed 12 February 2012
3
people found this review helpful

We just spent a week here with ten other family/friends. Had a great time. The staff are very accomadating and the food is excellent.

Room Tip: Marina view rooms are nice and quiet.
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lindaloo963 about Dreams Puerto Aventuras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arlington, texas
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
66 helpful votes 66 helpful votes
“A perfect stay!”
5 of 5 stars Reviewed 10 February 2012
7
people found this review helpful

Husband and I stayed at this beautiful resort with another couple Feb 5 - 9, 2012. I would have stayed a week or more as we just didn't want to leave. I had read reviews before we left however some of the negatives read were not seen at all by us. We just had a fabulous stay. We were upgraded to an oceanview when we got there, maybe because we do travel to Mexico quite often and I emailed them, or maybe because we just got lucky and they had rooms available. We had a perfect view from the 4th floor and were so happy. The first night was Superbowl night and they did it up right. A total buffet on the beach and 2 huge screens to watch the game. What a better place to watch the game huh?
The best restaurant was definitely the Portofino, Italian food. I felt like I was in an upscale Dallas restaurant, WOW! El Patio was amazing too with delicious Mexican cuisine. We ate at the seafood buffet the last night and was wonderful. Breakfast every single day in the buffet was so perfect. Name it, they had it! If they didn't I do believe they'd make it for you. You can also start drinking mimosas or bloody marys early too. We never ate at the Seaside Grill nor ate in the Sushi Bar, not our fave food. The grill by the pool served hamburgers, chicken, paella and pizza and it was wonderful.
The drinks were made to order if you desire to use the best liquor. The bartenders were amazing and always smiling. Actually EVERYONE at this resort is always smiling! They are one of the friendliest resorts we've been to yet. We enjoyed the service so we tipped.
The beach is wonderful, no rocks and fed the fish daily. The whirlpool pool was heated so that could be enjoyed in the morning but by the afternoon the big pool heated up to use the swimup bar. Never have we been able to do that in February. No towel cards needed, just grab a towel. There is a huge pool on the other side of the lobby also but a little chilly so nobody was using it, I believe it was all adult pool.
Rooms were emaculate, bathrooms huge. The other couple with us called for a toilet problem and they were there in 10 minutes!
We had a nonstop transfer to resort so it took one hour from the airport but not bad!
What else? Can't think of anything but ask if you need.
Would I go back there? Uh helllllllllo, YES!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GLC about Dreams Puerto Aventuras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collingwood, Ontario
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Excellent resort!”
5 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

Very nice resort!
Rooms very clean! Bed is huge and so comfy!
Large bathroom and yes the shower leaks all over the floor but its tile and there is a drain so just put down a towel.
Small resort, so easy to get down to the beach and pools. Hot tub turned into kids pool because it was a lot warmer than the pools! But there is a small hot tub in the adult pool section if you want privacy. Only complaint is that the adult section is at the back of the hotel by the canal and I like sitting by the ocean!
Lots of available chairs even during mid-day so no need to get up at 6am to reserve.
Fresh pool towels available all day!
Beach is small and shallow so perfect for small kids.
Take some bread into to water and feed the school of fish!
Beach service from the waiter was the best part! He was fast and friendly! And they served the drinks in large plastic glasses!
Don't need reservations for restaurants which was great not having to line up early in the morning like most resorts! Never had to wait! Food was awesome!
Breakfast omelettes were quick and tasty! And if you were willing to wait the fresh made waffles outside were amazing!
Dolphins, golf course and shops are a short walk away and you don't have to pay to just watch the dolphins!
Resort and shops are in a gated community so felt quite safe!
Playa del Carmen is a short cab ride away if you want to see more shops and bars!
Definitely would go back!

Room Tip: Beautiful ocean view on 4th floor and above.
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask g0lfgurl about Dreams Puerto Aventuras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grandville, Michigan, United States
1 review
1 helpful vote 1 helpful vote
“Great Time! Great Service!”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

The service, staff, room, beach and food were all great! We had a very good time. The only very minor complaint was that the pool facilities were slightly run down (especially in the adult pool area) however this would NOT keep us from returning. We were disappointed when our vacation ended!

Room Tip: Our room was facing the garden area (beach) overall it was quiet. On occasion, you could hear some o...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Dan K about Dreams Puerto Aventuras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Dreams Puerto Aventuras

  • Sunscape Puerto Aventuras
  • Dreams Hotel Puerto Aventuras
  • Dreams Resort Puerto Aventuras
  • Sunscape Puerto Aventura
  • Sunscape Puerto Aventuras Riviera
  • Sunscape Puerto Adventuras
Address: Carretera Chetumal Pto, Km 269, Puerto Aventuras 77500, Mexico
Price range (per night):* INR11,871 - 22,125

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