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Holiday Inn Express San Luis Potosi – reviews, photos

2.5 of 5
Av. Benito Juarez 1270, San Luis Potosi 78399, Mexico
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Holiday Inn Express San Luis Potosi
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    13
    7
    2
    2
    2
Date Rating
Novi, MI
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Dark Rooms”
2 of 5 stars Reviewed 1 November 2009

I travel frequently on business to Mexico and in most cases stay at Holiday Inn Express. I find them to be clean, the beds comfortable and the staff friendly and efficient and in general secure. I have stayed at the Holiday Inn Express San Luis Potosi twice and will not stay there again. Throughout Mexico you will see the use of the energy saving light bulbs but this hotel carries it too far! The room at night is like a cave. So dark you cannot read in the room. There is no bedside lamp. Upon check-in you are given a coupon for a "Free Drink" in the bar. They neglect to tell you it's only beer. After being on the road for 7 hours all I wanted was a shower and a relaxing evening with my local colleagues. The water pressure was fairly good but the temperature couldn't be regulated. I always travel with my own hair dryer but had difficulty finding an outlet to plug into and an area that I could see myself to do it. All women, be it for business or leisure want a mirror we can see ourselves in to put on our make-up. If you do stay at this hotel make sure you use the chain on the door and put your laptop in the safe. While coming out of the shower my door was unlocked and opened. I shouted and the door immediately closed. I called the front desk and was told that I must have been mistaken. NOPE not staying there again!

  • Stayed April 2009, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Luis Potosi, Mexico
Senior Contributor
36 reviews 36 reviews
Reviews in 14 cities Reviews in 14 cities
141 helpful votes 141 helpful votes
“Mixed experience”
3 of 5 stars Reviewed 30 July 2008
1
person found this review helpful

My family and I booked a one-night stay in this hotel to use some programa points. The building and installations are rather new and in good state. The hotel is elegant and with a modern look, very functional. It is located in one of the main highways of the city, relatively near from the industrial zone, downtown, and several night attractions.

Checkin was fast, and we got a room in the second floor. The room was almost clean, with the strange exception of a gum hidden in the window. It was large, comfortable, with a beautiful bathroom and the usual amenities like shampoo, bodycream and shoe cleaner. It has a security box, a large tv and a good desk to make some work. I didn't test the Internet, but they offer both wired and wireless.

The pool is just appropiate for the size of the hotel, with hot water and a small jacuzzi. There is no bathroom in the pool, so you have to use the bathroom in the interior of the nearby gym (even when supposedly you can't enter there without proper cloth and shoes). Exactly as the other review, they didn't have towels in the pool area, and when we asked the front desk, they promised to give us a pair, but they never did it.

They offer a free continental breakfast, with very tasty chilaquiles, scrambled eggs, refried beans, fruits, bread, and the usual beverages. The orange juice is not natural, and it tastes artificial. The food was otherwise very good.

This is an overall very good place with a deficient staff.

  • Liked — Very good food and comfortable rooms
  • Disliked — No towels or bathroom in the pool area. Disappointing frontdesk staff.
  • Stayed July 2008, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Charlotte,NC
1 review
2 helpful votes 2 helpful votes
“unreliable service”
2 of 5 stars Reviewed 11 June 2007
2
people found this review helpful

Review based on a 3 night stay. A modern facility with appealing design above Holiday Inn Express standard known in US.
Rooms are spacious and well equiped. Also priced above locations in comparable US cities.
Service issues:
-No bath towels in the room upon arrival. Called Front desk twice. Got bath towels next evening.
-Room was not done when returning from work the second night at 6:30pm.
-In room internet access not available from time to time.
-Complimentary Airport and area shuttle rarely available. Had to take taxi locally and to airport.
Considering the room rate I will look for a different hotel next time.

  • Stayed June 2007, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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A Hotels.com Traveller
“Room Service”
5 of 5 stars Reviewed 11 April 2012
Google Translation

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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nuevo Laredo
2 reviews
Reviews in 2 cities Reviews in 2 cities
“PARA DESCANSAR EXCELENTE”
5 of 5 stars Reviewed 10 April 2012
Google Translation

Room Tip: Todas estan en excelentes condiciones.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jose Luis Ramirez Flores, Gerente at Holiday Inn Express San Luis Potosi, responded to this review
12 April 2012
Muchas gracias por darnos la oportunidad de servirle, y mil gracias por la recomendacion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express San Luis Potosi

  • Holiday Inn San Luis Potosi
  • San Luis Potosí Holiday Inn
Address: Av. Benito Juarez 1270, San Luis Potosi 78399, Mexico
Price range (per night):* INR3,901 - 5,239

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