Casa Loma Bungalows are in a great part of Zihuatanejo, but we did not receive what their website described. Online my husband and I saw a beautiful and charming bungalow in a part of Zihuatanejo that I especially love. It appeared and was presented to be secluded and comfortable. Yes, it was pretty, but our stay there was miserable. Mosquitos swarmed us at night through the holes on the mosquito net, cockroaches visited us from the bathroom and the patio was on a little dirt path that gave anyone easy access to the place. This was definitely beyond rustic!

We had to find other accommodations after the first night or our trip would be ruined. We found a wonderful little casita close by and stayed there the remainder of our time. Sadly, we had paid for three weeks of lodging at Casa Loma before the trip. The manager said the owners were in L.A. and only they could refund us anything. I e-mailed the owners when we got home and they were curt and rude to me. They refused to refund us any amount. We were in Zihuatanejo during the low season and no one else was staying in the section of apartments that we had rented, yet they wouldn't give us back one penny.

Perhaps their bigger bungalows are better as some reviews seem to imply, but I would never want to do business with such greedy and deceptive people. Zihuatanejo is one of my favorite spots in the world and there are plenty of awesome places to stay there. Don't get ripped off by these people.

I just returned from what was supposed to a romantic and relaxing getaway trip to Zihuatanejo, Mexico, where we stayed at Casa Loma Bungalows. When we first arrived, we were impressed by the looks of the bungalow. Of course, we were the only visitors in the whole suite of bungalows, so we had no privacy issues. However, we were confined the hotel room once we realized the lovely outdoor patio was virtually unusable due to mosquitoes. There was no view of the ocean or any ocean breeze as promised on the website. The outdoor shower was great - until we turned it on and it was only a trickle. It was hot hot hot in the hotel room despite the weak fan and the atmosphere became quickly muggy and oppressive. The street outside the hotel was smelly and dirty, the only access to the beach, which we also found dirty and crowded, unless of course, you're paying big bucks for the american resorts. After getting food poisoning on top of it, we left "paradise" 5 days early.

We were planning a simple, cheap and romantic 1st anniversary trip to lovely Zihuatanejo. We researched and were ready for a week of relaxation and pleasure. We were absolutely shocked when we arrived to see the condition of our bungalow after the pictures we saw on the website. The room pictured on the website was not named but was certainly not our room! In 2 out of 7 scheduled nights we sweated our rears off (no sea breeze as stated on web), saw cockroaches running in room (we thought the bed net was for mosquitos), and found out we had to whisper everything lest we be heard in the shower by our neighbors! However the ground's keeper and his wife were awesome and friendly. Thanks Alberto and Ester!!! Thank heavens there was a new Holiday Inn in Ixtapa that could be negotiated down to $80 a night and saved our trip. Bus fare to Zihuatanejo was only $7 pesos, so we still got to experience old world mexico, (eating, shopping and beaching are great in ZIH) Casa Loma is worth about $20 a night, at $50 it is way overpriced (and no refunds)! We will definitely be back to Zihuatenejo, but not Bungalow Casa Loma!!!

We just returned from 10 great days at Bungalow Casa Loma. I read the review "not as advertised' and in my opinion this dude was not staying in the same place I just left. Maybe he just got his wires crossed. I was so surprised at his review that I went back to the loma web page to check what he was talking about. There is no claim there of being a private bungalow. Loma is three very roomy suites in an old fashion Spanish style single story building. Every suite has a large covered patio with a kitchen, an eating and lunging area. We found it very comfortable, convenient to the beach and transportation and not noisy at all. . It was very clean, had daily maid service and the staff was always friendly and helpful. In my opinion, it was a real bargain for the money. We will be back for sure.