Overall, we had a good time there, especially the kids, but the facilities are worn and the hotel rooms dated and reek of mildew/mold-like odors. Our first room was horrid, and when we complained about the smell to the GO Erich (sp.?), he begrudgingly got us another room, which was marginally better (I'm being generous here). We didn't complain again because we assumed all of the rooms smelled, which apparently is not the case. A travel agent from Santa Cruz, CA, suggested I address the issue with the front desk clerk after she stopped by my room and took a whiff of the place. But when I did, the clerk looked at me blankly. Erich, who also happened to be near the front desk, never said a word -- at least in English. He mumbled something in Spanish to the clerk.
On a separate matter, getting a shaded spot near the pool was nearly impossible, since many of the chairs are in the blazing sun. A few more umbrellas would help. Also, the mini kids club overdo it with the candy, cookies, ice cream and cake. I know the kids are supposed to have fun, but the constant supply of junk food is beyond too much. I mentioned my concern to one of the GOs, and her reply was: "We like to keep them sugared up." Thank you.
As for the food, it's a slight step above cruise quality, and the wait staff is too quick to take your plate. I'm not a particularly slow eater, but if I rested in between bites, a waitress/waiter was only too eager to take my plate away. On many occasions, I had to put my hand over my plate to stop the waiter/waitress.
All that aside, my kids loved the trapeze, trampoline and the GOs who took care of them. And like any parent, if my kids are happy, I'm happy. That, in itself, makes it all worthwhile. Sort of.
- Also Known As:
- Club Med Ixtapa Pacific Hotel
- Club Med Ixtapa Pacific Hotel Ixtapa
- Club Med Ixtapa
- Club Med Zihuatanejo
- Zihuatanejo Club Med
- Ixtapa Club Med
- Club Med Ixtapa Pacific Zihuatanejo
- Official Description (provided by the hotel):
- Discover the wonders of Mexico during your stay at Ixtapa Pacific. A heavenly Mexican hacienda-style all-inclusive family resort nestled between the Sierra Madre mountains and the shores of the Pacific Ocean. Travel to Club Med Ixtapa Pacific with your family and enjoy a carefree all-inclusive vacation in spectacular beachfront sceneries. A hassle-free stay for you, an adventure for your kids: practice your favorite sports, indulge at the Spa* or relax on a lounge chair on the breathtaking beach while your children are entertained at Club Med's world-famous Children's Clubs with dedicated activities and sports for children and teenagers, for each age group, and all coordinated by qualified and enthusiastic professionals. Already one of the best family resort for those traveling with babies, this environmentally-friendly hideaway also offers activities for adults. ... more less
- Reservation Options:
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