Where do I begin? This was the single worst experience I, or my wife, have ever had at a hotel. We had paid over $150 USD per night. We knew this was awfully expensive for Mexic, but we accepted it as it was our honeymoonand it was during the Christmas high season.
When we arrived the people behind the desk didn't greet us, but rather brusquely gave us our keys and the security guy took us to our room. When we got to the room it was not what we had ordered and the room was a DUMP.
So we went back to the service desk where after much confusion we were given another room. Although the room was much nicer than the first one, it wasn't great but acceptable.
Then we found out the air conditioner wasn't working. As he left, the security/bell person asked if there was a TV in the room (????), which there was. After a few hours, when we returned from the beach (which is exceptional) we found the A/C was working (kind of).
That night we went to order room service. The woman answering the phone complained that they couldn't take our order because it would take too long to prepare any food, although we had called 20 minutes before the 10:00 cut off time. After us asking if there was ANYTHING they could deliver, they finally condescended to delivering us a couple of tlayudas. We went out to have a drink afterwards. I asked if they could make us mojitos. The person behind the bar asked me to wait a moment and disappeared. A full ten minutes later he returned with another person who saw the drink ticket in my hand and asked if I intended to use it for the drinks. Then he told me they couldn't make us mojitos. So ended Day One.
On the morning of Day Two my new wife and I were in bed on our romantic getaway from hell when there was a knock at the door. It was two people who said they were checking to see if the room was occupied and afterwards asked us if we wanted our room cleaned that day! DUH! When I looked at my watch and it was 8:30 AM! So they were hassling every guest early in the morning just to find out if the rooms were occupied and if the guests wanted their rooms cleaned... At that point we knew we had arrived at a very unpleasant corner of the Twilight Zone.
When we stepped out of our room to go to breakfast we were hit by a person trying to sell us a tour, giving us the hard sell. When we got to the breakfast area, most of the food and drinks were gone and what was left was in pretty bad shape. Then we had to wait for 20 minutes for them to get utensils and glasses to together.

And that was just a portion of the first 24 hours there...

Puerto Escondido is absolutely beautiful though and is highly recommended.

A real nice Hotel at the edge of lovely Puerto Escondido. The place is very quite - ideal for people who like to experience nature and families. You can reach the city centre and the airport with a cab just in five minutes. The hotel offers an own beach-club which made me feeling like in paradise. (Or in Hawaii.. ;) The waves - too.) Just incredible. I've been travelled around to many places - but here - at the Hotel Villa Sol - I've met a staff - that treated me like a family member. Prices are above the average (in the town-centre) - but if you like some comfort and service - you should afford this.