From the moment we arrived till our sad departure day, we experienced paradise at it's best. The hotel is exquisite, the staff are super friendly, the entertainment (Trish & Gord) in the bar/lounge was incredible, the food was spectacular, the ambience was stunning ... everything was beyond our expectations! We are so thankful Air Transat created affordable packages so we could experience one of the most memorable all-inclusive holidays in our life time. Grand Bay appeals to a more sophisticated crowd who appreciates decadence and excellent service. If you plan to stay at Grand Bay, it is a good idea to bring lots of tip dollars as it certainly pays off in helping the well-deserved staff who work so hard to make your stay most comfortable. The three nine hole golf courses are really well maintained and our caddy "Hector" was delightful and really helpful. There is a turn down service provided at night and our mini bar was always supplied with water, beer and soda. The maintenance staff responded within minutes (not Mexican minutes) to fix our built-in hairdryer. The lobby bar provides phenominal entertainment and is the perfect venue for meeting other hotel guests and dancing. If you prefer a quiet drink with your partner or friends you can sit on the wrap around balcony and enjoy the spectactular view of the ocean and marina. There was plenty of food at the breakfast buffet and we especially enjoyed the outdoor pool side lunch buffet. The professional spa staff enhanced our stay without a doubt. The ala carte restaurants offered 5 star dining to compliment this 5 star hotel. We'll be back.
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