LOCATION: Several large blocks from the main square, across a big avenue from downtown area. Hotel is located inside a convention complex and next to a shopping mall and it's a little hard to find if you arrive driving.
SERVICE: It's kind of snobby, as if staff members were superstars making you a big favor and you should be grateful just for being in such a trendy and hip place (this applies for all Habita Group hotels). Restaurant service is slow and somehow arrogant. Housekeeping is just OK.
FOOD: Most options at the restaurant are fairly good and tasty with funny presentations. They are suposedly advised by Jorge Olvera, one of mexican top chefs, but the kitchen is not fully under his hands, and this is noticeable in the inconsistency of the menu items. We attended the sunday brunch which was very good but pricey. It's kind of weird that they just have big tables like for 6 to 8 people.
ROOMS: They were clearly designed with the objective of being trendy, instead of thinking of guest comfort. The bed and furniture orientation is weird, as well as the transparent walls and doors. Rooms feel kind of cold and not that cozy. Towels and linens are good, as well as Khiel's amenities.
COMMON AREAS: It used to be an old water purifying plant and architects did a magnificient job with the restoration. Almost every nook and cranny is picture perfect, and the whole place is trully breathtaking. The rooftop with the see-through swimming pool, the jacuzzi and the view are really top-notch.
OVERALL: In architecture and design terms, this is a magnificient place, which is worth the visit. As a hotel, it leaves a lot to be desired, as service and guest satisfaction are clearly not their main goals. If you are happy just with being in a funky place, this is the hotel for you. But If you tend to expect something else from a hotel, like good service, maybe you'll find it too trendy for you.
- La Purificadora Puebla
- La Purificadora Hotel Puebla
