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City Express Puebla – reviews, photos

2.0 of 5
Calle 10 Norte No.1406 Col. El Alto opposite of Paseo De San Francisco | Centro Histórico, Puebla 72000, Mexico
Hotel amenities
City Express Puebla
Professional photos
21 traveller photos
Ranked #42 of 70 hotels in Puebla
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    6
    10
    1
    2
    2
Date Rating
Tijuana
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice location at a good price”
4 of 5 stars Reviewed 2 September 2008

I prefer to stay in a clean, nice located, with all of the basic ( tv, condition air, shampoo, complimentary water bottles, etc) and save with price and then going nearby for dinner, shops, etc This way the City Express Puebla is the best option, very close to downtown, with a big parking, and light breakfast included ( coffee, fruit, cereal and pancakes) If you want a decent hotel just to rest, sleep and take a bath before going out and walk around, its a very good option

  • Liked — location
  • Disliked — old towels
  • Stayed July 2008, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask benzpilot about City Express Puebla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Great Location and a beautiful hotel”
4 of 5 stars Reviewed 25 August 2007
3
people found this review helpful

The City Express hotel was a very nice to stay at. The hotel was away from the busy streets and directly across the street from the San Francisco church. It was within walking distance to the new mall which had excellect dining selections and Sanborn's was close by. We were also able to walk to the zocollo which was a 8-10 minute walk using the pedistrain bridges over the busy streets of Puebla.
The staff was courteous and friendly. The breakfast was fair. The breakfast included fruit, yogurt, toast and waffles.
The only problem we had was we had one dirty towel. The cleaning lady came very late in the evening. One night we came back at 6:00 pm and our room had not been cleaned. We had to come back later and it was cleaned.

  • Liked — Very nice stay and at a great location
  • Disliked — The cleaning was delayed and not enough towels
  • Stayed July 2007, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask Jean4fn about City Express Puebla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalajara, Mexico
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Lo único rescatable su ubicación...”
2 of 5 stars Reviewed 27 March 2012
Google Translation

  • Stayed March 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Galleta about City Express Puebla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadyServicio, Guest Relations Manager at City Express Puebla, responded to this review
3 April 2012
Estimado Huésped,
Le agradezco mucho que se haya tomado el tiempo de compartir su experiencia. Le ofrezco una gran disculpa por el hecho de que el servicio y el desayuno no cumplieron con sus expectativas. Tenga la seguridad que gracias a sus comentarios se identifican áreas de oportunidad y se toman medidas correctivas de inmediato para corregir cualquier detalle. Por otro lado nos da gusto saber que la ubicación fue muy conveniente para usted y que aprecia el hecho de que el hotel utilice insumos hechos de material biodegradable como una de nuestras prácticas sustentables. Una vez más una disculpa por cualquier inconveniente que haya tenido. Esperamos recibirla nuevamente pronto con el servicio que usted merece. Estamos para servirle!
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Ask Laura G about City Express Puebla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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“Confortable silencioso seguro excelente ubicacion”
4 of 5 stars Reviewed 23 November 2011
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Monica TrujilloG, Manager at City Express Puebla, responded to this review
2 December 2011
Estimado Huésped,
Muchísimas gracias por su comentario! Una disculpa por el inconveniente del baño, el area de mantenimiento ya se encuentra tomado las medidas correctivas necesarias.
Esperamos recibirla nuevamente!
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Additional Information about City Express Puebla

  • City Express Hotel Puebla
Address: Calle 10 Norte No.1406 Col. El Alto opposite of Paseo De San Francisco | Centro Histórico, Puebla 72000, Mexico
Price range (per night):* INR3,734 - 4,458

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City Express Puebla Photos (21 traveller photos)

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“City Express Puebla” Expedia.com
City Express Puebla
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