I was invited as a speaker to a conference in Puebla and stayed in this hotel for 1 night.
In the afternoon, before the conference, I took a shower with lukewarm water. When I went down to the front desk, told them about this situation.
Later that night, I asked for a wake up call at 02.45 AM as I had to catch a plan in Mexico City. No wake up call was received. Good thing I had set up the alarm in my phone.
Took again a shower and experience the same water temperature.
During check out, I complained about both issues, again. If I would have had to pay for the room, I deffinitivly would have had not accepted this.
These details are basic for a Business Hotel and are unacceptable.
