We just checked out after five great nights - our second time at the Westin Cabo, the first was six years ago. Last year we were at the Hilton for Christmas, this year back to the Westin from January 7 - 12.
First:
This is absolutely a GREAT week to choose to vacation. All the kids are back in school, and NO ONE is here. There was never more than 10 people at any meal, absolutely none of the "competition at 6:30 am" amongst the husbands to get towels and things down to save prime beach or pool chairs. NONE of that...very quiet, nearly empty....therefore impeccable service.
Comparing the Westin and any "all-inclusive":
I hate to even type that, as it is not a comparison that applies. This is staying at a Westin, with ll of the quality of food and accomodations that you would expect - flawless cleanliness, pool, beach, et al. The majority of the people in the hotel were NOT on all-inclusive food and beverage plans - it is just an option that the Westin offers, and there is no service or room differentiation based on choosing (or not choosing) this plan.
Eat in the restaurants, off the regular menu, three meals a day plus a "snack" meal...drink anywhere, any time....and all of it gets magically removed off your bill. Likewise, no internet charge ($15 a day normally). The food was great, drinks were high quality and made to order - NO COMPARISON to an all-inclusive....Westin restaurants and food and cocktails, just included in the rate. I did the math afterwards.....a fantastic value.
The hotel et al:
The hotel has been remodeled since our last stay - the room we stayed in (1717) had been remodeled 6 months ago. Really really nicely done. The surroundings are constantly being improved...landscaping, painting, etc...but no intrusion on guests and no noise.
The service:
As you'd expect from a Westin. Personalized. After about 2 days, the servers remember you and what you like...and use that knowledge to bring you great service. True in all the venues. There were absolutely no surprises - the best kind of vacation.
Room Tip: The Royal Beach Club rooms begin at xx19, so xx17 are closest to the center of the resort without be...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 February 2012
Dear Guest,
Thank you for your nice comments and the comparison you made about our All Inclusive package, I am very happy to hear we reached your expectations by offering you a personalized service turning your vacations as the best kind you had; it is always a pleasure to welcome back our frequent customers like you. As you mention we have renovated almost 70% of our rooms, our goal is to have this renovation completed by June 2012 thus all the travelers can enjoy such a nice room as the one you had.
Be well,
Beat Meier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC