We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Sheraton Hacienda del Mar Resort & Spa – reviews, photos

4.0 of 5
Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Hotel amenities
Special offer
Free night and Credit
Sheraton Hacienda del Mar Resort & Spa
Ranked #11 of 66 hotels in Cabo San Lucas
4.5 of 5 stars 533 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

533 reviews from our community

What travellers say about this hotel
  • Very nice(12)
  • Ocean views(12)
  • Happy Hour(5)
  • Friendly and helpful(4)
  • Only complaint(4)
  • Free internet(4)
  • Fitness center(3)
  • Breakfast buffet(3)
  • Golf course(3)
  • Cab ride(3)
Traveller rating
    284
    144
    41
    41
    23
Only show reviews for Family (92) | Couples (164) | Business (25)
Date Rating
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“An absolutely fabulous place!!”
5 of 5 stars Reviewed 13 February 2012
3
people found this review helpful

The bad:

* Having to reserve lounges at the pool with towels at 6am is troubling
* Some of the restaurants are way overpriced
* Cleaning crew was inconsistent and showed up later than ideal
* They charge for internet service
* Room took an extra hour to be ready upon arrival

The good:
* Location is spectacular
* Easy ride from airport and to Cabo
* Golf in the area is over-the-top good
* Weather is the best on the planet - 80 and sunny with no humidity and clouds for 7 days
* Rental car facility on property is a nice bonus
* Sundry store is well stocked
* Food is terrific
* Poolside service is fantastic
* Busy but didn't feel it - very intimate
* Pool area is one of the best anywhere - elevated views allow for awesome sun and sightlines and location right behind the beach makes you feel like you are on the beach
* Service was friendly and attentive just about everywhere

Bottom line? Our family loved the place so much that we've made arrangements to purchase a timeshare at the facility. Other than being a long flight from the East Coast, it's easy to see why Cabo and this resort attract such a wonderful following!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jkjchs about Sheraton Hacienda del Mar Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenixville, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Exceeded Expectation”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

We just returned from 10 days at the Sheraton Hacienda. What a great surprise! We have stayed at some other resorts on the Corredor and had admired the Sheraton so decided to stay there this time. The hotel itself was immaculate and in a spectacular setting. Played both courses at Cabo del Sol which were breathtaking in spots. If you are in Cabo, even if you are not staying at the Sheraton you must make it a point to eat at their 5 star restaurant Pitahayas...the food is incredible. What made the stay most memorable for us was the superlative hospitality of the staff - there was always an "Hola" or "Buenos Dias" with a smile. I must send special thanks to Super Mario, Alfonso, Alverado and Marco at Pitahayas and Aracely, Deisy, Ana and Norman at Girasoles! They made us feel at home and very patiently endured my awful Spanish...

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Bryan H for Cabo San Lucas
Ask Bryan H about Sheraton Hacienda del Mar Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenatoMendoncaGM, General Manager at Sheraton Hacienda del Mar Resort & Spa, responded to this review
12 February 2012
Dear Guest,

Thank you very for your time and writing about your experience.

We hope to see you back soon.

Regards,

Renato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Memorable stay”
5 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

We recently returned from a wonderful weeks stay. Purchased one week time share at a local charity auction..had a one bedroom suite with a balcony with a sea view. It was amazing to actually see whales from our balcony. The staff actually seem to enjoy their jobs..everyone was pleasant and eager to help. Smiles everywhere!!!Sitting in a lounger,overlooking the ocean,enjoying Happy Hour..heaven !! We even attended the Time Share presentation which was mildly high pressure !You can decline to attend with no problem. I would suggest checking the secondary market before committing which is what I am doing. It really is a very special resort.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MWL about Sheraton Hacienda del Mar Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Very Nice Stay”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Just came back from 4 days here. We had a great time and the facility is very, very nice. The town of Cabo is only a 12 minute drive away. We played both of the Cabo del Sol golf courses here at the hotel and they were fabulous. The pool areas are beautiful and not crowded. Overall, a very nice property. Service was excellent.

Room Tip: The suites are very large - really nice.
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by stefhef for Cabo San Lucas
Ask stefhef about Sheraton Hacienda del Mar Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenatoMendoncaGM, General Manager at Sheraton Hacienda del Mar Resort & Spa, responded to this review
3 February 2012
Dear guest,

Thank you very much for your comments. The proximity with Cabo San Lucas makes our hotel a good choice if you are looking for enjoying the destination and also relax on the poolside and hotel facilities. We are very glad that you liked the Golf Courses, Weiskopf and Nicklaus definitely did a fantastic job on the project.

Hope to see you back soon in the near future.

Best regards,

Renato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
1 review
1 helpful vote 1 helpful vote
“Bad experience with electronic device”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

For those who would like to choose this destination hotel for your vacation or celebrating wedding i would definetly reccomend it, but there a thing that had happened to me- so i advise people take extra care of all their belongings and don't leave things in the room. Don't forget that you are travelling to Mexico, eventhough its an international brand Sheraton. Bad people can work everywhere. I just wanted to tell that one of our cellphones (iphone4) was exactly stollen from our room, because we didn't think that it is obligatory to put all your brlongings including cell phone into safe. Noone from the staff of the hotel did mention that it is necessary. So, after a week of our stay and hosekeeping visits twice a day, i found that our cell phone is not in the room( just after the morning cleaning) and i did exactly knew, that before housekeeper came it was in the room, because it was ringing. Finally i called people from staff, guest relations and security, they made up some investigation and the results were nothing. They just appologized that it was happened to me and that was all.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Yelena D about Sheraton Hacienda del Mar Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Sheraton Hacienda del Mar Resort & Spa also viewed

Capella Pedregal
5 of 5 stars 398 Reviews
Cabo San Lucas, Los Cabos
Show Prices ABS:HotelCheckRates-d1200756?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Welk Resorts Sirena Del Mar
4.5 of 5 stars 385 Reviews
Cabo San Lucas, Los Cabos
Show Prices ABS:HotelCheckRates-d1627202?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Pueblo Bonito Sunset Beach
4.5 of 5 stars 1,329 Reviews
Cabo San Lucas, Los Cabos
Show Prices ABS:HotelCheckRates-d225501?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 66 hotels in Cabo San Lucas, ranked by popularity »

Been to Sheraton Hacienda del Mar Resort & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Hacienda del Mar Resort & Spa

  • Sheraton Cabo San Lucas
  • Cabo San Lucas Sheraton
Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Price range (per night):* INR8,805 - 26,137

Owners: What's your side of the story?

If you own or manage Sheraton Hacienda del Mar Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Hacienda del Mar Resort & Spa
Show the lowest price for this hotel (from our partners)
Show Prices