For those who would like to choose this destination hotel for your vacation or celebrating wedding i would definetly reccomend it, but there a thing that had happened to me- so i advise people take extra care of all their belongings and don't leave things in the room. Don't forget that you are travelling to Mexico, eventhough its an international brand Sheraton. Bad people can work everywhere. I just wanted to tell that one of our cellphones (iphone4) was exactly stollen from our room, because we didn't think that it is obligatory to put all your brlongings including cell phone into safe. Noone from the staff of the hotel did mention that it is necessary. So, after a week of our stay and hosekeeping visits twice a day, i found that our cell phone is not in the room( just after the morning cleaning) and i did exactly knew, that before housekeeper came it was in the room, because it was ringing. Finally i called people from staff, guest relations and security, they made up some investigation and the results were nothing. They just appologized that it was happened to me and that was all.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC