When we arrived the resort was very full. As is typical in most resorts in Mexico we had to whine a little and then we ended up with a very nice room. Read your contract, they all say if available.
Our room was on the second floor and as far as noise goes this resort is very quiet, no music at the pool just people having a good time. We actually do not sleep in the room in the day so we may not be the best judges of this. The room was clean and very adequate.
The pool was heated, good sized and kept very clean daily. The pool side service was very good. Manuel took care of us and we took care of him. Chips, pico de gallo, guacamole, and of course any drink you want.
We did the all inclusive for meals and drinks and do not have any complaints about the food. Some great, some so so, nothing bad. All the restaurants that are included have pretty good menus.
The resort is located in the marina a short walk from any place we wanted to go, dinner , dancing drinking or sailing. It is not located on the beach nor does it have an ocean view.
The beach clubs are just a 5 minute walk away.
The Time share people called our room once and we explained politely that we were not interested. We were not bothered again.
The maids missed our room a couple nights, but they brought us towels when we called.
There were times we felt that the resort was a little under staffed in the restaurants and the maids. They do make you sign for everything even though its all inclusive, this can be a little annoying. All this being said it was one of the best valued over all Resorts we have ever stayed at in Mexico.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC