This property is absolutely stunning. The crowd is a lot more mature than other resorts in the area so if you're looking for a party, this is not the place to stay. In fact, we noticed the owners are not afraid to tell other guests if they get too rowdy that it's a "retirement resort". My husband and I were looking for relaxation and definitely found it in this resort. The restaurants were exceptionally delicious for resort food and we ended up dating on the property three different nights. They pitch hard on the time share and forget if they've already approached you 3-4-5 times which became a bit tedious but was bearable if you expect it. The room was extremely clean and nice. Most of the staff is exceptional....room service...waiters...activities...except the front desk staff. The women at the front desk were extremely difficult to work with. We were lied to several times by them only to find out from other staff at the resort that what they had told us was not true. We were old that our "TAXI" coupon was only good for a 'shuttle' and if we wanted to use it, we'd have to leave the resort 5 hours before our flight left. We figured we'd just hire a taxi when we left and when we did, the taxi desk said that we COULD use the coupon for a taxi. The reason the front desk would not let us use it was because it was not with THEIR timeshare coupon, it was with a competing resorts timeshare coupon. We ended up catching a taxi with the coupon that the reception desk told us we would not be able to use by using the taxi desk in front of the resort. Another instance was when we asked for a recommendation for authentic mexican food. The only restaurant the receptionist was willing to recommend was a restaurant down the street which they partnered with for timeshare coupons. Out of the hundreds of restaurants in Cabo, that's the only one that she claimed she knew had good food - we told her that distance was not an object but she completely clammed up and kept telling us to go to that one (we'd already been there twice for their mediocre food). The third instance of them deceiving us was when we checked in they insisted on us putting a credit card down. We didn't want to because we wanted to pay cash for everything and she claimed we had to but the card would not be charged and that we'd be able to give cash at the end and the card would not be charged. When we returned home and we found out that they put a hold of $389 on the card which was never actually charged but was held which created problems with our account when we got home. If she's just told us that they hold the funds instead of saying that they just keep it on file, then we would have known to transfer funds for the amount. Everybody else was awesome. Because this is a time share resort I don't think I'll ever stay again just because you always have that time share element. I'd rather get a condo next time.
Room Tip: Know who your neighbors are...very little insulation.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC