My co-worker recommended this hotel after she went there last year. Mom and I decided to go for one week. We booked over the phone, asked for pricing. I asked the receptionist if there was a discount for staying 7 nights, she gave us a 10% discount and basic breakfast every day while we stayed there. Prices are very reasonable. Price for a room with two full beds, with breakfast was $1386 pesos. I made my reservation over phone, receptionist informed me she would email me confirmation. Confirmation emailed to me 3 days later, and it had the full price and not discounted price, and it didn't say anything about the included breakfast. I called them, manager said they would look into why I got the full price quote. No one called me back, I called back the next day. Manager then spoked to me and informed me since that was the price I was quoted, plus a free breakfast every day, they would honor it, and they sent me another email with the correct information. Upon arriving to the hotel the receptionist informs me that it would be paid cash at the end of our stay. I told her I didn't know this, she said yes, we emailed you we need cash. I informed her that if that was the case I would've taken the money out in the US, I only had debit/credit card. Thankfully manager was standing in lobby, and heard everything and said it was fine, that we could pay with our card. We entered our room. Beautiful hotel!!! Beautiful! Historic, 1/2 block away from San Miguel Parish. 1/2 block away meaning that the bells were tolling every 15 minutes and we couldn't sleep the first night. Construction workers were working on the hotel next door at midnight. I called reception they said they couldn't do anything about outside noise. I was a little disappointed. I talked to the cleaning lady in the morning and she suggested I ask receptionist to change me to a room in the back. Another receptionist (this one friendly and accomodating) switched us to a back room immediately. Wonderful courteous receptionist. We moved within 20 minutes. Same style room, this one a little more modern. Free breakfast every morning included coffee, french bread, butter (real butter!), guava and strawberry jam, a plate of fruit or a cup of juice, and 2 eggs any style, and they included scrambled, fried, huevos rancheros, huevos divorciados, scrambled with ham, with bacon, with machaca. If you ordered your eggs Mexican style, they would also bring you tortillas. And 3 salsas all the time! The service by the wait staff was excellent, outstanding, always at hand to refill my coffee cup, fruit was fresh, plates were beautiful and food was very very tasty. I love this hotel. Downside to this hotel was the noise, it is very close to the jardin principal, main square, but this is a town that celebrates any St.'s day, so be prepared to hear the bells tolling, and fireworks during your complete stay. There are many churches in this beautiful historic, colonial town, so be prepared to hear the fireworks. All in all, would I choose this hotel again? Yes. The colonial architeture remains, the restaurant courtyard is amazing, there's a terrace upstairs you can sit on a lounge chair and relax away, hear the birds chirping.
