A little far from the downtown, the rooms were okay, not great, it was very cold at night but there is a chimney in each room, it helped a little. The service was good. It was pretty quite , not much people, even it was Christmas holiday!

This is a beautiful property, a short 15 minute walk downhill and a $3 cab back from downtown. (There's a shuttle theoretically, which never seemed to be available). Super lush manicured hacienda in the hills, great views, relaxing, etc.

The property is otherwise horribly dated.
Services aren't explained in either English or Spanish (ie, how does breakfast work, where is it, the shuttle schedule, etc.). The beds were extremely hard, and original bedding from 1971. No alarm clocks in the room or any amenities whatsoever. Couldn't even find a vending machine. The hotel gets locke dup in the evening and you have to bang to get let in.
On a busy weekend in town, we felt like we were the only guests.
As is everywhere in San Miguel, there are a lot of fireworks on the weekend. The noise is exacerbated though, by the fact that all that separates your bed from the outside is a wall of glass windows.
Pool is unheated and was dirty.
Overall, is fine, but would try one of the places in downtown or splurge on one of the nicer haciendas

Very nice hotel and good value, but our 2 night stay was spoilt when nearby fireworks woke us at 6am the day of our departure ! Apparently this is a tradition at weekends throughout May and June; the hotel says some locals have complained but there's nothing that can be done. Unfortunately as with a lot of places in Mexico your peace is disturbed by rowdy neighbours who don't give a damn about keeping you awake. So if you're looking for somewhere to have a nice lie-in (in May and June at least), be warned.

Pros:
- Beautiful old building and gardens.
- Friendly service, e.g. letting us dine after 10pm after arriving late.
- Big, comfortable room with balcony.
- Shuttle bus service to the centre every hour.
- Free wifi in restaurant and lobby.
Cons:
- Pool needed cleaning; jacuzzi was just a tub with water in it (again needed a clean).
- Breakfast is just coffee, fruit and roll and muffin; eggs etc cost extra.
- Guests having a gathering not far from our room could be heard until 1am, again another disturbance (in addition to the fireworks that lasted during the evening as well).

This is a delightful old place on a hill above town. The room (a jr. suite) was spacious, with a nice greenbelt view. The staff was pleasant and helpful. The pool was fun for the kids. Basically, its a wonderful place for a relaxing stay. I highly recommend it if your looking for a place away from downtown.

There is a free shuttle that about every half hour or so for the 5 min. ride into town, but you need to take a cab (about $2.50) for the trip back.

On the downside, the place is obviously one of the older "hacienda" style hotels in town. Of course, all the haciendas are old, but this one seems to have been turned into a hotel a while ago. Some furnishings are a little dated, and the room had a slightly musty smell about it. However, I think that based on the price and the amenities, it was a great choice for us.

Note that I would be a little wary about staying here in the winter, as the only heat is from a fireplace that was far from the beds.