Dear Beba,

Thank you for taking the time to write a review. And thank you for the compliments to my staff. I will certainly let them know. I'm so sorry that your stay with us was unsatisfactory, we strive to make our guests' stay a memorable one in Mexico and the fact that so many of our guests return is a testament to our efforts.

Regarding the price you mention, I would just like to clarify that you must have stayed in our penthouse suite, that is the reason for that price; the other rooms are $96 for a single, discounted to $88 for a 1 week stay and we apply another discount if staying over 25 days.

Secondly, we always endeavor to have our premises impeccably clean. I will check the date that you stayed with us and will look very carefully to see what happened when you stayed with us and definitely make adequate changes where needed.

Also, please give us more information regarding your response on the quality of your sleep here. One of the advantages of Casa Carmen and the reason many people pick us is that we are only one block from the Jardin. It is a very sought after location. But it is certainly an area that is typically noisy with the church bells and all the festivities that typically occur near the Jardin.

I agree with you, Casa Carmen is a typical B and B and we pride ourselves in being the first one in San Miguel, since over 50 years ago. Little by little we have been remodeling and the quality in the food has dramatically changed using only the best seasonal products and our staples are the best quality (I’m a nutrition consultant). Next time you come you will notice even more improvements and new homemade marmalades, for example. We are not a Boutique hotel and will always strive to keep the same atmosphere that entails a B & B.

I will appreciate your comments and take them into serious consideration.
Again, thank you so much for your comments.
Cynthia
Casa Carmen

Dear Chil0e,

Thank you so much for taking the time to write a review about Casa Carmen. And for writing such a nice one. As a return guest we will be happy to offer you a discount. We greatly appreciate your comments and are very happy that you had a nice time at Casa Carmen. We have new breakfast goodies!
Hasta Pronto!

Dear Ghibellina,

Thank you for taking the time to write a review. It is greatly appreciated specially coming from a guest that keeps on returning to Casa Carmen. Next time you visit us you will find new additions to our breakfast!
My staff and I are always happy to receive such good reviews. I will let Dona Beatriz know that you remembered her Chiles en Nogada, she will be thrilled.
Thank you!