I recently toured the Arcada on behalf of a friend who is hosting a conference here in San Miguel de Allende. I live here, so I don't stay in the hotels, but having traveled the world, I've become pretty well versed in what makes a great hotel experience for travelers, whether singles, couples, families, or friends. In San Miguel de Allende, this is where I'd take my family, as you rarely find hotels here that are suitable for both adults and kids. I think it's also a good place to plan a business conference. The rooms are comfortable, spacious, and (in most of the rooms) air conditioned. The owner, Monica, is very nice about accommodating groups--she is easy-going and flexible, and concerned more with the comfort of her guests than the hard-and-fast rules so many hotels employ. There are amazing meeting and event facilities--I couldn't believe it--the place goes on and on! There is a fabulous two-level ballroom with a catering area and a place for a live band, and you could have a great wedding reception or birthday or anniversary party here at affordable prices. The food is good--we ate at the restaurant, and enjoyed the service, especially when ordering something that wasn't quite as the menu stated. They accommodated gracefully! There is secure parking in the underground garage (rare in San Miguel!!) and a huge swimming pool and a hot tub. Best of all, there is a lovely, relaxing spa for massages with a temazcal (again, I don't know another hotel that has one, and the Arcada has TWO, one indoors and one outdoors!) and a workout room with good basic equipment. There are two big pool tables and a foosball table, so teens will have something to do, and there is a playground for the little ones with slides and ladders. The Arcada is across the road from the Bodega Aurrera grocery store, and it's near the immigration office. This is where I'd stay if I were visiting SMA, especially if I had a car.