We Stayed in FP for 2 nights. Is a excelent alternative to Beaver creek high prices. The hotel is situated on a calm street in Avon, the room are well furnished and well mantained. The kitchen was a positive surprise. Pool and hot tub are very good, but a little croudy in after ski hours. To ski in Beaver Creek there are 2 options, go by car and leave it there (complementary parking is available at BC) or take a bus to BC (had to exchange buses in Avon Station) or take the BUS to the Westin Gondola, and you will be at Bachelor Gulch. All the bus options are free of charge.

I had the worst customer service experience of my life (in any industry) at Falcon Point. It is explained below and it is complicated. If you don't want to read it all, just take away these facts: Falcon Point took advantage of a mistake I made and charged me over $400 for it, even though they were not damaged in any way. They simply saw an opportunity to take advantage of me and they took it. It was shamelessly dishonest and they'd probably do it to you too. In my opinion, they DO NOT deserve your business.

I intended to book a large condo for Dec 30 and 31 but accidentally booked it for Dec 31 and Jan 1. I made my reservation only three days before our intended check-in and used Expedia.com. I discovered my error on Dec 30, when, arriving at night in a snow storm, I attempted to check-in at Falcon Point. The desk clerk (Annette, very kind and helpful) told me that our condo was still available for Dec. 30 and that we could rent it for the additional night and then attempt to straighten out the error with Expedia in the morning. So that is what we did. Expedia agreed to change the reservation to conform with our intentions but informed me that they would pass on to me any fees imposed by Falcon Point for the cancellation. I assumed that Falcon Point would agree to waive any fees, since the place was otherwise vacant during the weekend in question and because we were staying for two nights and willing to pay for two nights (in other words, Falcon Point was not damaged in any way by the mistake). I was wrong.

"Jane," from Falcon Point's Denver-based management organization refused to waive the fee. She explained to me that, in Falcon Point's opinion, the matter was "not about fairness." In other words, she knew that she had me on the hook (with my credit card already authorized for an additional night), and that it would be too costly for me to sue them over the relatively small amount in question. So she ignored what she knew and admitted was the only fair outcome and instead took complete advantage of my innocent mistake, to the tune of $400. Truly despicable.

Now this is my only recourse.

So don't stay there and don't buy their time shares. They are cheap, selfish, and uncaring (except for Annette at the front desk). If you own a unit in Falcon Point, you should blame Jane from Denver for this review. In fact, I told her to call the owner of our rented unit because I was confident that he/she would share my opinion. Of course, Jane refused.

Traveled with wife and two sons to Avon and Beaver Creek. Falcon Point was excellent for our needs. Two BR with fireplace, ample room and a staff that was extremely responsive and friendly. Although the decor is getting a bit long in the tooth and could use some upgrades, it was after all a crash pad for skiing and boarding. The location to Beaver Creek is outstanding. A five minute walk to the gondola or two minutes to bus pickup. Ten - fifteen minutes to market or some restaurants. You could get by without a car, but we preferred to have transportation. Overall and great location that I would visit again. Local restaurants to visit Bob's Place for burgers etc, Ti Amo for good Italian. Avoid at all cost Aguave, terrible service, mediocre food and loud. A bar in the disguise of a eatry..

I agree wholeheartedly with 'heatherr1976'. The only thing I recognise from 'aspenwiggy' was the internet which was definitely iffy! We had a 2 bed unit (213) which was on a corner with a great view over the lake towards the mountains. 2 beds in the 2nd bedroom were ideal for our teenagers and the plentiful (and free replenishment of) firewood was fantastic. Covered parking, ski lockers and proximity to the bus stop for the short trip to Avon station and connection to the slopes at Beaver Creek were great.
Our stay was not without problems, the walls are paper thin and the baby next door was most unwelcome but this is not an unusual issue. Our fridge/freezer (which looked brand new) stopped working but maintenance came along and reset it without fuss. We found all the staff to be very helpful. The welcome breakfast on the Sat morning and wine and nibbles on the Sun evening were also much appreciated. This was a timeshare exchange and we will definitely be at Falcon Point again.