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El Paraiso Tulum – reviews, photos

Km. 1.5 Carr. Tulum Ruinas, 77781, Mexico
Hotel amenities
El Paraiso Tulum
Ranked #33 of 44 Tulum B&B and Inns
3.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    4
    12
    4
    2
    4
Date Rating
Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Perfect location, freindly/helpful owners and staff. Why stay in Tulum centre when you can stay here?”
5 of 5 stars Reviewed 7 July 2011

Great location on the beach, perfect white sand right on your doorstep.

Owners were very helpful and helped out our large group on tips and things to do in the resort. held our bags in one room as we had a late checkout.

Wifi in rooms, no power btween 9am and 2pm but we we on the beach so didnt affect us.

We were given group deal on food in the resturant, really good burgers :)

Highly reccomend a stay here.

  • Stayed June 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Shanemorris007 about El Paraiso Tulum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Paradise- for a Price”
3 of 5 stars Reviewed 22 March 2011

Playa Paraiso is just what it says it is: Beach Paradise.

This is a very small property- just 10 rooms I believe. Amenities are minimal for the price- no chairs in the room- I pulled in the small table from the patio to park the suitcase on; the restaurant is under repair and there is no bar or other way to get coffee without walking down the beach,

That said, if you want a nice, quiet place to flop on white sand or beach lounge chair with palm trees swaying and a beautiful night sky to gaze at over the breaking waves and still be within minutes of the bustling tourist scene, well, this is your place.

  • Stayed March 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BeachyGal1 about El Paraiso Tulum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herzlia, Israel
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Arogant and Unfriendly Staff and Owners”
1 of 5 stars Reviewed 20 February 2011
1
person found this review helpful

The is in a good location on one of the most beautiful beaches. However i would definitely avoid this place. The Staff including the owners are so arogant and unfriendly!!!The hotel is very expensive and i must say it doesn't worth it. We stayed there for three nights and after the first night we already wanted to leave this horrible place. The owner lied to us, the AC didn't work and they even didn't mention it when they showed us the room. Later the reception clerk told us that the the owner of the hotel told her not to mention it to us. The breakfast is served very late (after 08:30) so you must miss it if you are planning a tour (which usually starts at 08:00) although you have to pay for it. Since we had to miss the breakfast which we already paid for in advance, the owner didn't want to give us our money back. The only thing that matters to the staff and owners is TAKING YOUR MONEY by all means! if you try to sit on the beach on one of the sun sits, after 5 seconfs they already ask you to pay!!! in this hotel you just need to PAY PAY PAY!!! Don't stay in this place, it doesn't worth it!!!

  • Stayed January 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Amsterdam
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Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Snow white sand on the beach and a clean and roomy room”
4 of 5 stars Reviewed 15 January 2011
2
people found this review helpful

El Paraiso is right on the beach of Tulum. There's not so many rooms and they are all interconnected. The front porch is comfortable, as is the rest of the room, hot shower, cable tv, big beds, fan and AC.

Breakfast hours are a bit not-standard: from 8:30 to 11:00, which is good for a day on the beach, but not for doing tours (like diving and snorkeliing) or leaving early for the rest of your trip. The restaurant and bar also close at 18:00.

The beach is great, the rental of beach beds is included in the room fee.

People at the reception are fabulous, but the people at the restaurant have a certain arrogant attitude..

All in all El Paraiso has great rooms, real value for money. A bit more flexibility on the breakfast hours and a smile for the people serving drinks would improve things.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask WalterAdvices about El Paraiso Tulum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“A comfortable Cabana right on the beach”
4 of 5 stars Reviewed 22 January 2010

There´s not much point coming to Tulum if you do not stay on the beach so we opted for El Paraiso. The prices here are quite expensive, $100 USD for a Cabana sleeping two but then you are right on an amazing beach and the accommodation is new, clean and comfortable. Am not sure that you would find anything else much cheaper in this bracket so I would say in all it was worth the money, the only downside being that breakfast does not start until 9am. Get up early for the sunrise views, the fare to the Ruins is 70 Pesos and to the bus station 45. Loads of inexpensive restaurants along Avenue Tulum, a five minute drive from the beach.

Stayed January 2010, travelled as a couple
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Additional Information about El Paraiso Tulum

Km. 1.5 Carr. Tulum Ruinas, 77781, Mexico
Price range (per night):* INR5,573 - 9,195

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