We were looking forward to revisiting Dos Ceibas and had fond memories of our 2006 trip. Upon arrival we were told that our reservation was not until the next day. When we produced an e-mail reservation showing that we had indeed arrived on the right day we were shown to our room, with no apology for the incorrect booking. We rented the oceanfront lower room and found it very clean and well maintained. Large beach towels were available but no bath towels- only two small hand- towels. Toiletries were limited to two mysterious choices, not marked, from a plastic dispenser on the shower wall. No hot water in the afternoons. Around happy hour we were hankering for a margarita but were told there was only enough ice available to make one drink. Unfortunately the charming candle-lit restaurant had been updated with LED lights - not quite the same effect. We settled in for a good night's sleep but were awakened around 11:00 p.m. by thumping music that did not stop until well after 3:00 a.m. On the positive side: the staff was very helpful and friendly, the food was fantastic (shrimp tacos, pizza, etc for lunch and dinner and excellent pancakes and other treats for breakfast) and the beach remains pristine and glorious. On the negative side; a lack of a customer service mentality on the part of the owners (for example, nodding curtly to guests or even ignoring them altogether), the lack of basic amenities at this price range and the nightclub nearby.

Enjoyed 4 nites in the Mariposa room on the upper level closest to the ocean. Big very charming room with 2 double beds, 1 was suspended from the ceiling. Both had mosquito nets. The windows & doors were screened as well. Plenty of hot water. Only downside was low lite level in room so bring a booklite if you want to read into the wee hours.
The real beauty of this place is the heavily landscaped setting, charming patio for meals and great service from the staff. We felt welcomed and had instant response to all requests. Plenty of hammocks as well as beach loungers for all.
Would return in a heartbeat. Most beautiful beach in Mexico and a great spot to park yourself. A number of good restaurants within walking distance, but we enjoyed the food here as well.

I wish I could say I loved it.... but a few problems made that impossible.

First on the good side ~ the location is amazing. Tucked back on a little path through the jungle is a magical collection of adorable bungalows. The birds and lizards are darting around as you walk up the path and a cool ocean breeze blows off the most perfectly blue water ever. Then... you get to reception. Full stop. The woman who checked us in couldn't find our reservation. I logged on to the wifi and showed her the reservation on my phone. She digs and digs and digs around some more and finally finds my reservation beneath a pile of stuff. Well as it turns out the ONLY room they have available (#7) is not the one I reserved (#1). Not good. She is confused and not the least bit concerned. She is muttering that the price is not right and keeps looking at me and back at the papers. I decide that it is getting late and we're tired and I don't feel like arguing so we take the room she has and will figure out the bill in the morning.
We get to the room and it is really neat. Well layed out and funky/cute. But..... it is right next to the parking lot instead of the beach and that is a big disappointed. We are left completely in the dark to go retrieve our bags. I'm really ok with rustic but if guests need their own flashlights it would be good if it was mentioned in the reservation.
We get settled in and go for a walk on the beach and it is gorgeous! Beautiful night, beautiful beach and I start to get over the wrong room thing. Later, when we climb into the comfy bed, the crickets are chirping and frogs are peeping and I think this is the most wonderful place in the world.
....that is until 11:30 when the entire place starts to pound to the crappy disco bass being blared right next to our room. You have got to be kidding! I don't know if it is a dance club next door or what but for the next 3 hours there is thumping amplified disco that literally makes the entire building shake. We turn the fan on high. put in earplugs and it still sounds like we have the music cranked up right next to the bed. ARGH! If I wanted to be in party central I'd go to Cancun! We finally get back to sleep when the music stops 2 -3 hours later.

The next morning breakfast was ok but kind of strange. One thing would come out and then a few minutes would pass and the waiter would bring something else and disappear again. This went on for quite some time. My husband asked repeatedly for a second glass of juice. He asked at least 3 times and it was brought out just as we finished the meal. We spend a lot of time in Mexico and know that things work on a different pace here but that was just weird.

We spent the rest of the morning swimming right in front of the posada. The beach is absolutely perfect and it was a fantastic morning. Back in the room the shower was decent and a short siesta on the hammock and it was time to go. Check out was about as confused as check in. Although there was no further question as to the price for the room we had some charges for food/bev. I wanted to pay with the credit card I had used to book the room. However they had already run the card for the room and they have a minimum 500 Peso charge for a credit card. Luckily we had enough pesos to cover it but again having this mentioned somewhere on the reservation would be really helpful.

I think the problem may have been that 1) the booking system has not had the price updated on it. 2) No one bothered to check that the room I selected was booked before putting someone else in it. And 3) worst of all nobody pulled the plug on the jerks next door with the crappy disco. (of course had we been in the room right on the beach that we reserved THAT wouldn't have been a factor either).

This place COULD be SHOULD be perfection but no one seems to be paying attention and that really is a complete and total shame. 5 stars for location and setting and -2 for being disorganized and uncaring.

At the end of a long day traveling in from Merida via Chichen Itza, my wife and I were looking forward to the relaxing goodness that is Tulum. The Posadas Dos Ceibas seemed to have everything we were looking for.. a locaiton that offered MAGNIFICENT beaches, mystic jungles and a laid back, eco-friendly atmosphere surrounded by people of many nationalities.
Yep, this place had it all. I just wish the lady at reception could have found our reservation. I mean, she did.. after a fashion.... but there was really no "Hello and welcome to our lovely property!" It was more like, "Sure, we can rent you a room.. probably..." Okay, it was late when we arrived (say 7PM or so), so she gets a bit of slack.
My wife and I checked in to the eco-room, with only a fan.. Hey, I am good with that! Not really hot.. not really cold. Just right.
We then took a stroll on the beach. I have to say, being down at the end of the Tulum beach corridor has its advantages.. this place was WONDERFUL! Heading south, there were NO lights.. nothing except rolling waves and balmy breezes. PERFECT! (Okay, the location was PERFECT.. but with the good comes the bad)
After our stroll, we had a nice Coke and bottle of water at the cantina/restaurant in the reception building. Nice.. but the kid was a bit confused.. so we paid outright, rather than just put it on our room. No worries.
We went back to our room.. ready to enjoy a peacful night, sleeping with tropical noises of the jungle. Then, it happened.
Around 11:30 PM, the disco started down the beach. The bad.. and I mean BAD.. disco was pounding out such a strong bass beat that the whole concrete building we were in started to vibrate! It pounded and pounded and.. you guessed it.. pounded. Relentless.. and bad. I started having flashbacks to my 20's.. stale beer and cigarettes... and bad disco. If that isn't enough to keep you up at night.. then this pounding bass was! EVENTUALLY.. and do mean EVENTUALLY.. I slid off to sleep, with visions of girls in blue eye-shadow dancing in my mind. I am sure my wife would have objected, but she was probably having similar horrific dreams of guys in tight pants, overloaded in DRAKKAR cologne. Man this was bad...
Now, I know that the folks at Posada Dos Ceibas were not DIRECTLY responsible for this terrible experience. HOWEVER, I would think that they would get together with their non-eco friendly neighbors and let them know that it really tends to make people not want to come back...
For all that Posada Dos Ceibas uses minimal electricity, generated from solar and wind.. the offending disco consumed as much power in 30 seconds of pounding bass as out hotel did for the entire evening...
Okay, enough with the disco... the visions of blue eye shadow are still there.. perhaps I need some therapy...
The next morning, my wife and I went swimming on one of the MOST BEAUTIFUL beaches anywhere in the world. This little bit of good locaiton almost made up for the night before!
Our check out was.. chaotic.. to say the least. It seemed to suprise the lady that customers would want to.. you know.. check out. With a receipt.. and.. stuff.
Would I come back? If there were a no down-the-beach disco guarantee.. sure. If I were 20 something and still liked the smell of stale beer and cigarettes.. you bet. Otherwise.. well...