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Ana y Jose Charming Hotel & Spa – reviews, photos

4.0 of 5
Carretera Tulum Boca Paila Km 7, 77780, Mexico
Hotel amenities
Ana y Jose Charming Hotel & Spa
Ana y Jose Charming Hotel & Spa
Ana y Jose Charming Hotel & Spa
Ana y Jose Charming Hotel & Spa
Ana y Jose Charming Hotel & Spa
Ana y Jose Charming Hotel & Spa
Ranked #34 of 71 hotels in Tulum
4.0 of 5 stars 291 Reviews
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291 reviews from our community

What travellers say about this hotel
  • Second floor(4)
  • Beach Club(3)
  • Restaurant staff(3)
  • Ocean front(3)
  • Great service(3)
  • Villa Coba(3)
Traveller rating
    166
    72
    13
    22
    18
Only show reviews for Family (44) | Couples (134) | Business (0)
Date Rating
Cancun
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“super romantic getaway!”
5 of 5 stars Reviewed 11 February 2012

We stayed at Ana and Jose on February 7, 2012. The ocean front villa assigned to us was wonderful, with a rain shower and air conditioning. The room also has a nespresso machine so you can enjoy a cup of coffee on your terrace in the morning. The food was excellent, we ordered ceviche and seared tuna on the beach and it was delicious! Breakfast next day was included and very complete with fruit, juice, coffee and choice of eggs. Try the huevos motulenos, my personal favorite!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Top Contributor
55 reviews 55 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Beautiful but not worth the price”
4 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

Lunch was expensive and not worth the price. I remembered this charming hotel from 2003. It is now beginning to feel like a transplant from Cancun. They have kept the sand floor in the dining room and the rooms are well done. For the price, you should get a lot more.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
“New ownership and a 37% price hike over the last 2 years. No thanks!”
1 of 5 stars Reviewed 19 January 2012
9
people found this review helpful

When I first reviewed Ana y Jose’s in 2010 I said “Pay the extra and stay here for the air conditioning”. Little did I know how much “extra” would be in just a few years. I e-mailed reservations last week to set up our weeklong trip in June as I had done the two previous years and was stunned to find that room prices had gone up 37% from the previous year. Not only had the price gone up, there are no more rental cars or airport transfer services. The airport transfer service was one of the things I really liked about Ana y Joses. It was a nice car waiting for you at the airport and it was included in the price. Our trip the previous two years had also include an hour long massage for my wife and I. Not anymore! You do get a free breakfast though. How thoughtful. Looks like we won’t be paying the extra this time. We’ll find some place else. Here is the response I got from them.


There is a diferent owner now, different ownership and different management,

The hotel has many sold out weeks at the new rates, it seems that the prices will not be cheaper, they seem to increase even more in periods where occupancy is getting higher even in low seasons, due to the many weedding requests months in advance,

Please note that we no longer offer rental cars neither transfers, only with breakfasts included.

Yours truly,

ANA Y JOSE CHARMING HOTEL & SPA www.anayjose.com

Stayed June 2011, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
“never again”
1 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

the worst experience ever !
great location, bad service , very expensive price.
you can find better place and honest price.....don t waste your money
Nacho is the only helpful person at this hotel and he helped us in any way

  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Keyport, New Jersey
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Relax and listen the the ocean”
3 of 5 stars Reviewed 14 January 2012

I stayed here in November of 2008. The rooms are beautiful and tranquil. The is no air conditioning so you you require that this isn't the place for you. Mosquitos are a little of a bother as well. You get a nice net around your bd, but they still sneak in. I would suggest one of the oceanfront private cottages. Those have a regular roof compared to the thatched. The food at the hotel is just okay. I would suggest some of the oth boutique hotels. They offer some amazing fresh local dishes. Zebras was great with great live music and the best margaritas. Do not opt to get a massage at night outside. You will get eatin alive! During the day your fine. In town there is some really good pizza a must try! Hope this helps some travelers.

Room Tip: Oceanfront private cottage
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  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Ana y Jose Charming Hotel & Spa

  • Ana y Jose Charming Hotel
  • Ana y Jose
Address: Carretera Tulum Boca Paila Km 7, 77780, Mexico
Price range (per night):* INR16,050 - 26,193

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Ana y Jose Charming Hotel & Spa
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