We liked our stay at Villa Tulum, The rooms and pool were not as good as they undoubtetly will be next december, but the host Alejandro is someone every 5star hotel would like to employ. He's trying his best to change the hotel around, so let's give him a hand and start booking!

I came into Villa Tulum for a nice relaxing stay in Mexico and I really enjoyed it. This is a family run business that offers great service. Next time you are looking for an affordable relaxing stay in Tulum come and stay here.

The hotel staff is exceptionally friendly and helpful. Excellent meal but a overly salted for our taste. Location was perfect for us since we casually strolled into town for shopping and some meals. Quick commute on the main hwy to ruins and cenotes. A short (5 min) drive to the beach. Rooms are very simple but clean. We used the pool. The water was clean but the pool bottom needs to be repainted. Very safe and comfortable stay.

We couldn't find any accommodation in advance, so booked a night here. It wasn't a disaster, but it was - as other reviews state - expensive and utterly unmemorable.

If they cared about the place they could make it nice, but it looks like they don't bother maintaining it - they just take a fair bit of cash from people who stay for only one night.

Bar area is nice enough, but the rooms don't fill you with confidence that the place is well cleaned.

We were there during peak season and had we not panicked, could have found alternative accommodation on the beach. I strongly suggest you do the same - there should always be rooms at this hotel if you're not successful.