In general I think Los Lirios is a very good choice! The rooms are spacious with huge windows, each has his own terrace and hamaca, really good! They are set in a beautiful garden and in front of a very nice part of the Tulum beach (pure sand). Electricity works 24 hours and there is even wifi (but the signal is weak and only in a limited area). And now the thing I didn´t like at all. The restaurant. It was too huge for the resort and soon I found out why...they invite big buses full of tourists for a buffet lunch, something you would not expect in Tulum. Just for being lazy and not having to go somewhere else, we ordered food from the restaurant. The food was tasty, but overpricesed. A very small portion of „pescado a la plancha“ with a very tiny scoop of rice at 170 pesos is a lot even for Tulum. And the service was bad and unprofessional. So, go to Lirios but dine somewhere else.

We loved the garden view bungalow, which showed the sea beyond the garden. Big room with dedicated living room area. Big bathroom with fantastic shower and bathtub! Very clean. Breakfast was good, and the restaurant staff was very friendly.
The mattress felt like a bit of a dip in the middle. Thats the reason why we give it not 5 out of 5. Everything else was perfect.

We would recommend Los Lirios to anyone. and should we stay in Tulum again, we would book it again.

This place considers itself 3-stars- but how then do they explain their outrageous prices??!!!

Let me start by saying that the setting is very attractive and the buildings themselves are pretty (as you can see from the photos). Despite this, there is very little maintenance on the rooms, to the extent that DIRT covered parts of my room including the mirrors and the windows!! With my finger I rubbed and took off layers of dirt from various surfaces around the place, which I found shocking since it shows that there was not even a pretense of cleaning the place up!! And I was paying 540$US for this room!!!!

I had not originally intended to stay here but for a variety of reasons I had to be in Tulum for the night unexpectedly and this was the only place with a room. I booked 3 days before and explained that I needed a room with 2 extra beds in it, which they agreed (for a per person fee). In the process of confirming my reservation we talked once every day for two days, and I was told everything would be ready when I got there. Because I would be driving from far away the day of I even sent them my estimated arrival time (7 PM) to make sure everything was ready!!

I arrived at 7 PM and found that the room had not been prepared in the least. There were no extra beds (or extra towels, etc) in the room and when I explained that I needed two extra beds they apologized and said they would ready it. An hour later, it became clear that there were no extra beds (they told us) but they were moving things around for us. Nearly 2 hours after our arrival- at 9 PM, 7 hours after when our rooms should have been ready- the two beds were set up, though they neglected to give us extra towels, etc. They didn't even have blankets because apparently they were all "being washed"?!

On top of this, everything was dirty!! Anything white had lots of poorly removed stains, their was dust or dirt on top of all the windows and surfaces (which I could remove with my finger- see pictures!!), gross things collecting on various surfaces, dead bugs in the overhead lighting... at least wipe it down once- ever!!!!

While we waited, we stopped by the restaurant. At night it is a truly depressing place, with few lights turned on and a sort of desert truck stop (decorated for christmas) kind of feel. The wait staff was excellent and very friendly. However, while we waited for a slice of flan we ordered we noticed one of the servers serving pieces of cake with his hands through the kitchen's open door!!! Every time he placed a piece on a plate, he looked up to check if we were watching (tough he didn't seem to notice we were!?). Very, very weird. I mean at least close the door!!!

I wrote to the hotel after we left explaining my frustration with paying the amount I did for such poor service and preparation and they ignored me completely (even though they had responded extremely promptly regarding reservations).

Avoid this place. If I was paying about 50$US I wouldn't have minded the stuff I mentioned, but for the price it's all a bit appalling.

I was here with my husband during our honeymoon. We have been travelling through lots of different hotels and resorts in the Riviera Maya region at a similar price bracket. This place is by far the worst. The rooms smell musty sometimes and like sulfur at other times. The food is really average and overpriced. The service is average. We had no hot water. Then it rained and the ceiling leaked, getting water all over our open luggage. Wish we stayed at the Mahekal Beach Resort in Playa Del Carmen for longer rather than staying here - that place was tops!