We have visited a few Rosewood resorts and were looking forward to Mayakoba last week of Jan 2012.

Overall, this is a beautiful resort. All resort areas are beautifully done in a warm modern architecture. The protected lagoon is a great bonus for wildlife viewing including birds, crocodiles, iguanas, deer and sereques. We spotted the big 10+ foot croc on the way to breakfast. Ask for an Eco boat tour around 10 a.m. As they are complimentary and you get to see more than the standard room drop off ride. Martin gave us one and he is so enthusiastic about the wildlife and area that it made it so enjoyable!

We had an ocean view lagoon room. Lagoon views from bedroom windows and ocean from roof deck and balcony. Plunge pool rooftop offers ocean views, very cool to relax and see the coastline. One thing missing from the room was the Mexican styled decor as the Rosewood Las Ventanas in Cabo. We missed that as it lent to the feeling of being in Mexico. Otherwise a top notch room.

Our butler Carlos was attentive. He recommended an Italian restaurant in Playa Del Carmen called Cenacolo. One of the better Italian meals we've ever consumed. Their hand made pastas and ravioli are wonderful. Small location, make a reservation.

The hotel excels at Mexican food( one would hope so, right). We recommend trying the Punta Bonita tapas menu for dinner as it provides great variety. Casa Del Lago does a good (not great, just a little bland) job of Mediterranean food. The breakfast buffet has enough variety to satisfy each persons tastes.

The spa is lovely and use of the facility is complimentary (built into the steep resort fee). Decent workout room with good music playing. Nice sauna and jacuzzi. Adults only pool if you really want to escape the kids.

We walked each time to the main resort but golf carts were always coming along. It took about 10 minutes but allowed us to work off those extra vacation calories and enjoy wildlife viewing.

The beach is ok, I was hoping for better conditions for snorkeling at the hotel. However, the hotel's life guard can take you out on a sail boat ride to a reef about 15 minutes away. Of course, that costs a few hundred more. Instead, try standup paddle boarding which is complimentary and a great workout.

Samatha at the concierge desk was great and booked an excellent private tour of Coba and Tulum. She was great ate playing our options and made good recommendations.

We used Amex fine hotels package so you get complimentary breakfast and spa credit. Rosewood offered a free night but, their resort fees are HUGE! It added a couple hundred a day.....negates the

What a lovely 5 day trip for our family. The Rosewood is a beautiful property. Modern but warm. The mangrove lagoon is beautiful, but we stayed in the beachfront suite. We loved being right on the beach, and I'm sure having a lagoon view would be equally lovely. Our butler, DJ, took great care of us. He was attentive without being in the way. Our room was quite comfortable and we never really wanted to leave the beach and our great plunge pool.

Both restaurants at the hotel were quite good. Surprisingly good were the tapas at the beach restaurant for dinner.

Sometimes when you come to a resort like this, kids feel out of place or like an afterthought. Our 10 year old some had a great time. He felt welcome everywhere. He is quite well behaved and not a picky eater, but they had everything he loved and he felt very comfortable as well.

Too quick of a trip to spend any time at the spa, but will next time. Looks to be a lovely experience.

Can't wait to return. :)

Stunning resort built around a mangrove lagoon ecological preserve extending to the Caribbean.
The service is outstanding--attentive and friendly staff, generous upgrade policies, reasonable in-resort prices for the level of luxury, and beautifully prepared meals. The entry price is high, but once you're on-site, everything is first-rate. The attention to detail is remarkable -- fine bed linens, expensive tequila with fresh lime waiting in the room, windows that open and a/c that turns off, hot tubs on the lanai decks, flat screen tvs and wi-fi, windscreened cabañas on the beach where complimentary drinks, sorbets, and crudités are offered all afternoon -- you name it, it's done well. The staff who drive or boat you about know the local wildlife and can identify the birds in English and Spanish. The waterfront director was helpful pointing out the best spots for swimming in choppy conditions.
We can be critical travelers, and we were more than satisfied.
The hotel is a training site for Mexicans in the industry, and everyone seemed proud and happy to do his or her job.
The only minus (beyond the high room price) is endemic to the area. The resorts on the Riviera Maya are shoulder to shoulder, jetsam from cruise ships washes up on the beach, you're hardly on an unspoiled island in the Caribbean. But if you don't look left or right, you are in paradise.

this is trully a wonderful resort, with fabulous service, tremendous suites and a real elagant enviorment. with mexico getting so much bad press due to violance and gang wars, you would never no that there was any safty issues at all at this wonderful property