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Encanto Paseo del Sol – reviews, photos

4.0 of 5
Paseo Xaman-Ha Mza 12 | in the heart of Playacar, Playa del Carmen 77710, Mexico
Hotel amenities
Encanto Paseo del Sol
4.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    23
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Date Rating
Silver Spring, Maryland, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Encanto Paseo del Sol”
3 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

We stayed at Encanto Paseo del Sol in a 2 bedroom Condo with a beautiful kitchen area & huge bathrooms. Since our group was so large we also got a 2 room condo with a beautiful two story private rooftop patio. We were a group of 7 people so we rented a van online which took us to the hotel (we got a little lost but we were able to do some grocery shopping) and also took us back to the airport. The ride was about an hour and a half from the resort. We also had the option to go to a sister hotel which was a couple steps away from the beach for free. If we wanted to enjoy the all-inclusive option it was only $40. The condo was safe, clean, and very quiet. It was definitely more of a family resort. The pool hours were definitely good since they closed until 10pm.

I would definitely recommend taking advantage of the spa. You get to enjoy the sound of the waves while getting a refreshing massage. Also, you have to book at least one day with epicurean chef services. A couple came to our condo and cooked Mexican dishes along with a delightful sangria. To die for!!!!

The front desk would help us get a cab in order to go to the live area in Playa del Carmen which was only about a 5 minute ride from out hotel. The area was in a perfect location secluded but not to the point where you're far away from all the excitement. Since our flight back was later in the afternoon, the front desk did let us keep our luggage in the lobby while we had our last little adventure out on the beach and getting our last minute souvenirs.

We did have a couple of problems while checking in. It took about an hour and a half and the problem was still not fixed. We ended up having to pay a little bit more since our reservation was lost. Our deal included a bottle of champagne which we never received. The only good thing was that the hotel did give us a discount since we were never given the champagne bottle.

All in all, it was a nice resort. I would recommend it especially for a family vacation.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Brenda B about Encanto Paseo del Sol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
“FABULOUS TRIP!!!”
5 of 5 stars Reviewed 10 January 2012
3
people found this review helpful

We stayed at Paseo Del Sol in a 3 bedroom Condo with a beautiful private rooftop patio. We were there for 2 weeks and have not one complaint! It was exactly as we expected. It was literally only a 5 minute walk across the street to the beach. The condo was safe, clean and well appointed. We will be back with our family!!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask David H about Encanto Paseo del Sol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Australia
1 review
1 helpful vote 1 helpful vote
“Perfect vacation in perfect location”
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

After spending previous vacations in all inclusive properties in the Riviera Maya we decided to try out a condominium. Our travel agent recommended Paseo del Sol, which turned out to be an excellent choice. Located in Playacar, just about a ten minute walk to downtown, we couldn't believe how spacious the condominiums were. We just got back from spending a week there during the holidays and we loved it. It's not right on the beach, just across the street, but the pool more than makes up for it. The staff was friendly, they helped us out when booking excursions, and even offered a service to do our grocery shopping for us before we arrived. We had to go to Walmart once, which was a short taxi ride, but walked to 5th Avenue for restaurants and shopping. Had we known the condos were that spacious we would have invited friends, but will definitely be back and recommend to others.

Stayed December 2011, travelled as a couple
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Ask Olga P about Encanto Paseo del Sol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
1 review
2 helpful votes 2 helpful votes
“Gorgeous well equipped condo”
5 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

We rented a car at the Cancun airport - great value since the taxi fare comes to more than $100 return. Arriving after dark we required the assistance of one of the Playacar security guys on a motor scooter to find Encanto Paseo del Sol, but in the daytime found it was a very simple route from town. Although there were only two of us we were upgraded to the three bedroom condo (Reef 203) and what a suite! I fell in love with the gorgeous dining table suite in the huge apartment. Kitchen was fully equipped even included a stock pot which we used to make some chicken soup for an ailing friend staying in another facility. Grounds and pool were just lovely; we really felt like international jet-setters relaxing by the huge swimming pool. The main open foyer was very comfortable and my partner had some interesting conversations there with the helpful and friendly security boys. Our main balcony (there were three) was comfortably furnished and we enjoyed many warm pleasant evenings out there. About a seven minute walk to town (5th Avenue) or a two minute drive. Plenty of parking in town and parking at the Paseo is free right out front. A card from the front desk gives one access to the beach at the Reef across the street, but the sea there is kind of smelly. Much better to stay by the pool! We started out cooking for ourselves and bought three days worth of groceries at the Mega Mart including beer, wine, pop and plenty of food for $56 CDN. Later tried some of the restaurants in town and found one could eat for less than $10 a meal including beer (per person). A couple of blocks towards town is the local bird sanctuary and is well worth the price of admission. Spent a day driving to Tulum and Coba; watch out for those speed bumps! We had a wonderful visit!

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 70seurogirl about Encanto Paseo del Sol
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Miguel Garcia, Director Comercial at Encanto Paseo del Sol, responded to this review
6 January 2012
Dear Guest

First of all thank you very much for your preference. It is a pleasure to welcome you and make unforgettable experiences out of your vacation.

Paseo del Sol is a unique place, located in one of the most convenient areas of Playa del Carmen.

We are revolutionizing the concept of vacation rental with 5 star service and look forward to have you with us again.

Best regards on behalf of the Paseo del Sol Team.

Cordially


Miguel Garcia
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Calgary, Canada
Reviewer
3 reviews 3 reviews
20 helpful votes 20 helpful votes
“AWESOME Vacation...Condos are BEAUTIFUL”
5 of 5 stars Reviewed 5 August 2011
5
people found this review helpful

The condos are absolutely beautiful and they are in a prime locations. They are really spacious and decorated beautifully. Five star for sure! They all have a washer and dryer, so don't worry about over packing. The beach is a 2 minute walk, just across the road. There is a Walmart 8 minutes away ($5 cab ride) and that is where we purchased all our food. The condo was very dead when we went there so we usually had the whole pool to ourselves which was nice so we could play our music and relax. The pool is absolutely gorgeous and the resort is cleaned to the tee. The location is about a 10 mintue walk to the town or a $5 cab ride. The town is FABULOUS with lots of stuff to do. I recommend checking out the bar "Senor Frogs" if you like to have a good time. Also Coco Bongo was AMAZING.

The condo also has a gym (non air conditioned...oh well) with good enough equipment.

I've been to lots of all inclusives and it was nice to be in a different environment. Yeah, you had to make your own drinks and your own food, but you also had SSOOO much more space and NO ONE at the pool.

Overall, it was a great time.

  • Stayed May 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by nicole5656 for Playa del Carmen
Ask nicole5656 about Encanto Paseo del Sol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel Garcia, Director Comercial at Encanto Paseo del Sol, responded to this review
23 December 2011
Dear Guest

First of all thank you very much for your preference. It is a pleasure to welcome you and make unforgettable experiences out of your vacation.

Paseo del Sol is a unique place, located in one of the most convenient areas of Playa del Carmen.

We are revolutionizing the concept of vacation rental with 5 star service and look forward to have you with us again.

Best regards on behalf of the Paseo del Sol Team.

Cordially


Miguel Garcia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Encanto Paseo del Sol

Paseo Xaman-Ha Mza 12 | in the heart of Playacar, Playa del Carmen 77710, Mexico
Price range (per night):* INR11,982 - 18,168

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