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Aqualuna Boutique Hotel by Xperience Hotels – reviews, photos

2.5 of 5
Av 10 Corn. calle 14 | col. centro, Playa del Carmen 77710, Mexico
Hotel amenities
Aqualuna Boutique Hotel by Xperience Hotels
Ranked #35 of 184 hotels in Playa del Carmen
4.5 of 5 stars 164 Reviews
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164 reviews from our community

What travellers say about this hotel
  • Very nice(8)
  • Hacienda Paradise(8)
  • Beach Club(7)
  • Short walk(5)
  • Reasonable price(3)
  • Flat screen TV(3)
  • Friendly and helpful(3)
  • Rooms are spacious(3)
  • Great value(3)
  • Hard bed(3)
Traveller rating
    102
    48
    11
    1
    2
Only show reviews for Family (18) | Couples (89) | Business (6)
Date Rating
Boulder, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“It just gets better each time but this time Holy Cow..!!!”
5 of 5 stars Reviewed 4 July 2011
3
people found this review helpful

Ok.. You have to read what they did for me. So I am not big on doing these reviews but after this visit on my big birthday I had to write about what they did. First off we stay here because it is central to playa just a street off 5th with all the great fun and food and South access to Ruins, Cenotes, Cozumel and Parks. Second we get a nice breakfast and access to the Mamita Beach club with fresh towels each day. We get wireless or can enjoy the PC access in the garden coffee spot with nice chairs to unwind.

Now the gal Rosy that did the rooms each day for us was a Gem already and each day we got fun little things done on the bed with towel designs etc.

Now how they knew it was my Birthday I am not sure. I think it was the cards in the room but when we got back from or Yard glass Margarita run at La Parilla (a must) we come in the room and our bed is decorated like a cake. Yeahh a cake (see pic) not only that but ballons and banners etc roses from Rosy and a card signed by all the staff. What.. yeah... all signed this card. Up to this point they were already so wonderful and helpful with our queries of the area.
Really this was so so very special for my special day. When we were leaving in the AM 2 days later Rosy wanted a pic with us and we wanted one with here as well. Wonderful wonderful people and grounds exceeded our needs.

Room Tip: Lower Levels for Coffee Bar and luggage access
See more room tips
  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask 1naturalist about Aqualuna Boutique Hotel by Xperience Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curitiba, PR
1 review
“Great hospitality”
5 of 5 stars Reviewed 26 June 2011

I would definetly recommend Aqualuna hotel to my friends. The staff is very friendly and ready to help, it is clean and the location is great! It´s almost in front of Coco Bongo (which must be in the "to do" list ) and to the 5th avenue where there are lots of shops, bars and restaurants.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RenataSS about Aqualuna Boutique Hotel by Xperience Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malindi, Kenya
1 review
“It was exactly what we were looking for...”
5 of 5 stars Reviewed 19 June 2011

I loved the hotel and the people who worked there made our stay even better. Playa del Carmen was the last point in my trip through Mexico and in all places we were looking for hotels with character and personality and I can say Aqualuna was just perfect. Only 12 rooms and small tropical garden and sitting area with comfortable chairs, sofa and lots of books.. The room was simple but had everything we needed and especially shower was very very nice, the breakfast was very tasty(and i love eating) and staff was very friendly. I will probably just repeat the previous reviews but it was nothing negative that I can remember. Special thanks to house lady who made funny toys with towels that made us to laugh as soon as we entered room. Thanks to everyone who made our last days in Mexico to be remembered.....

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Montona about Aqualuna Boutique Hotel by Xperience Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Top Contributor
50 reviews 50 reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
“Great location, basic hotel”
4 of 5 stars Reviewed 18 June 2011
1
person found this review helpful

The location 1 block from 12th St (where all the big clubs are) is perfect. 3 blocks to beach, and they provide you with beach towels. Discount to local beach clubs. Good continental breakfast ($7) at sister property 5 blocks away. Basic amenties but clean and well kept grounds. Athough on major street, decent sound insulation. Super friendly staff. Free Wifi, coffee and water. Easy parking on the street. Only bad thing is bad water pressure in shower. But given this is a problem in a lot of Playa hotels, it should not be a deal breaker.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MaKuMD about Aqualuna Boutique Hotel by Xperience Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
“Very nice hotel - cheap and perfect location!”
5 of 5 stars Reviewed 10 June 2011

My stay at Aqualuna was wonderful! Hotel very clean, and cheap and the location is just perfect. Close to everything and at the same time, a lot more quiet!
The staff is very nice and helpful with wonderful advice about the places to go and see! Especially Marco!
I recommend to everybody!

  • Stayed February 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Malo66 about Aqualuna Boutique Hotel by Xperience Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Aqualuna Boutique Hotel by Xperience Hotels

  • Aqualuna Hotel Playa Del Carmen
Address: Av 10 Corn. calle 14 | col. centro, Playa del Carmen 77710, Mexico
Price range (per night):* INR3,232 - 6,242

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Aqualuna Boutique Hotel by Xperience Hotels
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