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Hotel Pension San Juan – reviews, photos

5ta Ave num 165 entre 6y8 calle /st | Andador turistico/tourist pedestrian walkway, Playa del Carmen 77710, Mexico
Hotel amenities
Hotel Pension San Juan
Ranked #84 of 184 hotels in Playa del Carmen
4.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    6
    7
    1
    2
    0
Date Rating
Lillooet, Canada
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great people watching and Good value right on fifth ave”
3 of 5 stars Reviewed 30 March 2010
2
people found this review helpful

After they tore down our favourite place we had to find another. We have tried many other places in Playa, but for $49.00 this place is hard to beat. The rooms have a fridge and air conditioning and there is an upstairs deck that has a fully furnished kitchen. Not that we ever cook there but it is nice to have some plates and utensils in case we pick up a roasted chicken or pizza. Also there is a water cooler on every floor so you can refill your water bottle if need be. Also a coffee pot on the top deck for you coffee hounds.

  • Stayed February 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask colindaco about Hotel Pension San Juan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldemar Perez, Director General at Hotel Pension San Juan, responded to this review
20 November 2011
Thank you for your comment in TA we apreciate your choice.
sincerely Pension San Juan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Great location”
4 of 5 stars Reviewed 7 February 2010
1
person found this review helpful

We stayed at the Pension San Juan because I loved the looks of the outside of the hotel on previous trips. We had the front room on the 3rd floor with domed ceiling. The room was spacious with plenty of storage. We had a king sized bed, a fold down couch with drawers under it, a vanity, large closet with plenty of hangers and shelves, an in wall safe and small fridge. Everything was very clean and in good condition. It was great to sit on the blacony and watch people. The shared kitchen veranda was a nice addition with all the cookware and appliances you needed to make a snack or simple meal. The staff were helpful although there was a bit of language barrier as we speak very little spanish, but eventually we understood and found what we were looking for. The only negative was night noise. Our first three nights it was not a problem, but Saturday night even ear plugs did not help. Still I would return as it was a very nice hotel.

  • Stayed January 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask xoiesomah about Hotel Pension San Juan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catalunya
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Centrally Located”
5 of 5 stars Reviewed 14 September 2009
2
people found this review helpful

Pension San Juan is located right on Fifth Ave at steps away from the beach, restaurants, diving centers and shops.
The hotel is simple and functional. The rooms are clean, some like ours came with a nice private balcony from where we contemplated the pedestrian walk and beautiful starry nights. Our ample room had a big dome with a glass chandelier.
A roof terrace with a communal kitchen was very convenient as well.
We enjoyed our stay at Pension and will definitely stay there again next time going to Playa.

  • Stayed August 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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montreal
1 review
1 helpful vote 1 helpful vote
“Very nice place right in the action”
4 of 5 stars Reviewed 28 January 2009
1
person found this review helpful

Overall, we had absolutely no major problem with our stay there. First major positive point is the price in regards to the location. 5th avenue, close to the bus station/a lot of conveniences/restaurants... well the 5th well known action :) For those who want a very quiet place though, this might not be the best spot as the 5th is very noisy, even during night time.

Service was great, the staff was very helpful and polite. The little terasse with the kitchen was very convenient and it gave us the opportunity to enjoy a drink so close to the 5th it gives you the feeling you are in any of the other bars on the street but right next to your room in your hotel. Our room was comfortable. Only negative point is probably the bathroom where we lacked some water pressure for the toilet... But the room in regards to the price we paid was very comfortable.

I would also like to underline the honnesty of the people working at the Pension. We had no problems regarding prices/fees. During our stay, we had an emergency and have been forced to leave our room before the established leaving date. Everything was already paid and the staff agreed to refund our nights there which was our own fault.

I strongly recommend Pension San Juan for a nice stay/trip in Playa!

  • Stayed January 2009, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico
Senior Contributor
21 reviews 21 reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Get another hotel, if possible”
2 of 5 stars Reviewed 4 May 2008

First of all, making the reservation gave us quite a lot of trouble. We were a group of 8 and we got 4 rooms, each very different from the other. All the rooms were very small, very small bathrooms as well. Air Conditioning didn't work very well in most of them, although they were included in the rate. The staff is very nice, except for the policeman who guards the hotel by night. Overall I would recommend getting another hotel such as Lunata, mosquito beach, blue parrot...etc The have better location, good values and much better facilities.

  • Liked — location
  • Disliked — rooms and staff
  • Stayed May 2008, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Additional Information about Hotel Pension San Juan

  • Hotel San Juan
Address: 5ta Ave num 165 entre 6y8 calle /st | Andador turistico/tourist pedestrian walkway, Playa del Carmen 77710, Mexico
Price range (per night):* INR2,229 - 6,966

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