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Barrio Latino Hotel Playa del Carmen – reviews, photos

3.0 of 5
Calle 4 entre Av 15 & Av 10 | Colonia Centro Beach Area, Playa del Carmen 77710, Mexico
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Barrio Latino Hotel Playa del Carmen
Ranked #72 of 184 hotels in Playa del Carmen
4.0 of 5 stars 192 Reviews
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192 reviews from our community

What travellers say about this hotel
  • Bus station(4)
  • Free wi-fi(3)
  • Continental breakfast(3)
  • HOT WATER(3)
  • Clean room(3)
  • Very nice(3)
Traveller rating
    83
    72
    20
    9
    8
Only show reviews for Family (6) | Couples (104) | Business (3)
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very relaxing, safe, caring, and friendly staff”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I could not say enough about this small 2 Story hotel. Homey atmosphere and clean through out. Bonus free Skype and Internet usage . Everything close by and walking distance to 5 th Ave. The road is closed off to traffic , not sure if it is because of construction on the roads a few blocks down. The Price is right but make reservations direct on their website and will be a lot cheaper , I think $10 cheaper as they told me when I was leaving. This place I would go back to anytime. Happy to have found this quaint little place.

Room Tip: Good and clean and quiet even on the first floor.....xtra for A/C but was really not necessary for m...
See more room tips
  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by MaryaE for Playa del Carmen
Ask MaryaE about Barrio Latino Hotel Playa del Carmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea , Director de Relaciones Públicas at Barrio Latino Hotel Playa del Carmen, responded to this review
26 February 2012
Thank you!
Our skype - based service offer free unlimited calls to 48 Countries , you suggest and we add ( i.e. we recently added Brazil because an important number of friends came to visit).
We have a good wifi service including 8 routers which should cover all areas and rooms, and we are getting in 10 days an important number of extra routers to be plugged-in when the signal would be considered low : so this is a note for the folliwing customers, please ask at the desk if you need help with the wifi internet, this tools and the services are free of charge.

We think that the 10th Avenue will re-open before June , not later : but our block is open to local users so if you rented a car and need to get to our parking lot, the police officer at the corner will let you enter .

Your tip is good and is a win - win : use our webpage and get last minute, early booking, and other deals : and check our Tripadvisor listing, starting March through December we will publish a promo code to be used in our web page booking engine, which will deliver a special discount to direct bookers.

We finally got another option and now we can charge your credit card In USD or MXP - it will avoid exchange rate issues .

Thanks for posting your reviews, I will trust you and try La Sirena and Barrio which looks very nice but I couldn't visit !

Have a great year and come back when you wish,
Andrea & Staff
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Warsaw, Poland
2 reviews
1 helpful vote 1 helpful vote
“overrated”
2 of 5 stars Reviewed 20 January 2012

I stayed alone for a week there, except the fact that staff is great I do not reccomend it. Too expensive, breakfast poor. I forgot to mention great location, close to bus station, beach restaurants and main 5 Avenida.
Last day I found scorpion under my luggage.

  • Stayed January 2012, travelled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KrystianoM about Barrio Latino Hotel Playa del Carmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea , Director de Relaciones Públicas at Barrio Latino Hotel Playa del Carmen, responded to this review
22 January 2012
Dear customer,
thanks on behalf of all employees for their good comments about the service.

The package you reserved is called BUDGET and as such, offers limited service in exchange for a reduced price: surprised you complain and I explain it with another example : since I don't want to talk about how much hostels are charging for a spare bed in a big dorm in town, I prefer to switch to the culinary art word.

We've all eaten at restaurants that offer a menu, let's say, a few days of the week, with a limited selection of dishes at a special price.
It would not be appropriate to enjoy the food and then think that it wasn´t worth it because they didn´t bring a bottle of red wine to the table, do you agree with me?
In fact, the restaurant would have been very happy to sell you the bottle, but accepted your decision not to buy it.
Restaurant management bought in advance a lot of bottles of red, white, sparkling wine, and the idea is to push the business income by selling as many bottles as possible .
Same concept apply to our menu : air conditioning, in room safe, extra orders at the breakfast, as well as extended stays and direct bookings : we look for them, anytime between check in and check out, and that's why they are available to every room, even when booked with the BUDGET package.
Off course we recommend the Superior package.

As you can understand, this example should be useful to all travelers, so I am asking permission to explain that your complaint of a limited breakfast would be like complaining about the size of a slice of a tiramisu, not Included in the menu but offered by the restaurant to finish your meal, can you see the point?

We ask all customers to carefully read our offer before you buy: compare the same with the offer of other hotels, and we probably all agree that these prices are good, while complimentary services are like a good cake after the menu : not just a cake, I wish to underline, but a good cake.

Thanks for visiting!
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Top Contributor
72 reviews 72 reviews
Reviews in 14 cities Reviews in 14 cities
43 helpful votes 43 helpful votes
“a quiet refuge in a busy town”
4 of 5 stars Reviewed 18 January 2012

I stumbled on this small hotel for a quick one night stay. Booked online and paid with a credit card upon arrival. It was quite a nice surprise to find a place only blocks from the quinta yet very quiet. The hotel has a security guy , Manuel, who remains on duty and a security gate. He had me give him my room key and passport when I left the hotel and he was there to give it back once I returned from my outing. We stayed in a palapa room. Room was adequate, clean, small but big enough. Bathroom was nice with good pressure in the shower. Our hot water was sparse but its warm outside and that did not bother me. I really would consider staying here again. It is very close to the bus terminal, which was my main concern. It is located between 10th and 15th. They are repaving the entire 10th avenue to make it a "green" place for bikes and people so once this is done, this street will become like the Quinta. This will be good for many business because there are many fine businesses that do not get the foot traffic that the Quinta does. I look forward to another visiti to Barrio latino and will tell you to try it also. They tolerated my mal espanol and they have 2 nice dogs. The room rate also included a breaksfast in a nice courtyard.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 14 more reviews by Acmeflower for Playa del Carmen
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea , Director de Relaciones Públicas at Barrio Latino Hotel Playa del Carmen, responded to this review
24 January 2012
Dear Customer,
thanks for your opinion, for your stay, for your nice words.
The room you booked is the Caribbean with a double bed : it is the smallest among the rooms available, still very loved by solo travelers and romantic couples.
Even if not available via the web , we are now ready and offering a Caribbean room with a King Size bed and this room will be the biggest among the rooms of the Hotel.
My suggestion is to book the Caribbean when alone or accepting it is a little bit smaller (size of the bed is smaller also), and ask for the Caribbean King via our web page ( a contact form is available).

The new look of part of the old Playa del Carmen should be ready starting next March.
We think we will get back that "local" feeling we somehow kept while Playa was growing.

Lola and Mafalda (our dogs) are happy you mentioned them also!

See you during your next visit and thanks again for visiting and loving Playa del Carmen!
Andrea
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Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
“good service, nice setting, comfortable clean rooms, loud neighbours”
4 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

The staff were great. The hotel itself is built around a nice garden and palapa, which makes it feel like a relaxing oasis off the bussling 5th av. The ambient music playing most of the time really added to this. The rooms were clean and comfortable. The hotel offers free calls to most landlines wold wide which was a nice touch. Overall very enjoyable stay, only detractors were the noise, both at night from neighboring bars/restaurants and then in the morning as breakfast is set up.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask glen g about Barrio Latino Hotel Playa del Carmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea , Public Relations Manager at Barrio Latino Hotel Playa del Carmen, responded to this review
16 January 2012
Thank you!
You know, noise is a frequent issue in a touristic town , we do the fight.
The italian restaurant Romeo and the german Manne's are really cooperating - and because of it several clients decided to taste their foods , which is showing that listening to our clients´ needs is also creating new clients to them.
The new, Peru restaurant in the block, opening at 3pm and closing before 12pm, according to the day is a problem to solve or not, but we are working on it and the owner is a nice person which is understanding, and willing to help.
I am happy you could get the right feeling of the Barrio, which will only get better!
Andrea.
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Los Angeles
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Great price and clean place to stay near Ave 5”
5 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

We stayed at the Hotel Barrio Latino for 4 days and used it as a base to explore. Great value, clean rooms and very friendly staff. We would definitely stay here again and recommend it to our friends!

This is in no way a negative comment but our only comment would be that you need to leave one ID (drivers license) during your entire stay and also your room key each time you leave. We are used to taking our key with us but it is really safe and there is someone always at the front desk. Also, be sure to bring toiletries (shampoo, conditioner and soap).

We took the ADO bus from Cancun Airport ($10 pp each way). When you get off the bus exit to Ave 5 then turn left and walk down to 4th. The hotel is a block and a half away from the beach, Ave 5 shopping/dining, and two blocks from the Cozumel ferry.

If you are going to Xelha, you can also take the ADO bus and it will drop you off right in front. The first bus leaves at 8:30 am and you get there around 9:15 am. There are two buses back to Playa - one at 5:40 and one at 5:55 pm. It is about $9 USD round trip with ADO. It is way cheaper than a taxi and my husband didn't really want the hassle of finding a collectivo.

I would also recommend booking your Chichen Itza tour with the front desk. They offer a great rate plus the day trip is with a small group (less than 12).

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lj1234 about Barrio Latino Hotel Playa del Carmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea , Guest Relations Manager at Barrio Latino Hotel Playa del Carmen, responded to this review
16 January 2012
Thanks a lot for your very nice review!
Please excuse us if our request of ID seemed unusual to you : but thanks for trusting us - and please come back soon and visit this special town and our small place!
Andrea and staff
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Additional Information about Barrio Latino Hotel Playa del Carmen

Calle 4 entre Av 15 & Av 10 | Colonia Centro Beach Area, Playa del Carmen 77710, Mexico
Price range (per night):* INR2,564 - 5,183

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