We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Hotel Costa del Mar – reviews, photos

Calle 1 Norte Entre 10 Y 12, Playa del Carmen 77710, Mexico
Hotel amenities
Hotel Costa del Mar
Ranked #170 of 184 hotels in Playa del Carmen
2.5 of 5 stars 41 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

41 reviews from our community

    Trip type
Traveller rating
    4
    9
    11
    5
    12
Date Rating
sydney traveller
Top Contributor
71 reviews 71 reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
“So sorry to have to be brutal”
3 of 5 stars Reviewed 5 January 2012
3
people found this review helpful

OK so it's either a hidden gem or the worst ever- according to other reviews. Guess what! oth right. We came here 11 years ago and discovered this lovely laid back, simple hotel on the beach at what was then sleepy but beautiful Playa del Carmen. Well, 11 years is a long time and now Playa del Carmen is a sophisticated resort with many hotel options- Costa del Mar hasn't changed- rooms still simple but clean and functional and the location by the beach is great, BUT there are now several all night open air discos on the street about 50 metres away (Calle 12) and we could here them all, all night long pounding through our room, so if you want to party or have excellent ear plugs this will be fine- if not you have been warned....it is really really loud until about 5 am.

Stayed January 2012, travelled with family
Was this review helpful? Yes
See 5 more reviews by nathanwaks for Playa del Carmen
Ask nathanwaks about Hotel Costa del Mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“Too bad to be true”
1 of 5 stars Reviewed 20 January 2011
7
people found this review helpful

We booked this hotel mainly because of its location, right on the beach. I regret so much not having read these reviews, we would have saved money and time, and a good night sleep...
First of all, i have to admit the guy in the lobby was friendly but our dissapointment began when we opened the door to an awfully musty smell, as if the rooms were not open in months to let air in... the lamp between the beds was burnt and almost breaking into pieces, the bathroom looked clean but really primitive. We hadnt spent 5 minutes in that room when we asked for another one.. oh man! The second bedroom itself was not that bad, but the bathroom... the light and bathroom fixtures: Non existent, the toilet hadnt been cleaned in days, the shower floor and walls hadnt been brushed between mosaics so you could actually see the mold growing up there. This bedroom hadnt been dusted in days! It was late so we decided to stay just for the night... and then the fun part begun.. this hotel is located near one of the loudest corners in Playa so you can imagine how well we rested that night... The next morning we talked to one of the managers and showed her the awful conditions of the bedrooms, she was understanding but never offered any kind of apology not even the refund (or the solution to get one..) when we said we were leaving, after that we saw 2 cleaning ladies dusting and brushing the room but it was TOO LATE!. We had booked another hotel... Seriously, this is not the place to stay if you are looking for cleanliness and peaceful nights. This hotel is ONLY for those who like to party all night and sleep during the day. It is such a waste because the location itself is good and it does look good from the outside.

  • Stayed January 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Ale_ND about Hotel Costa del Mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Playa del Carmen hotels

Hacienda Paradise Boutique Hotel by Xperience Hotels
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d240510?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Luna Blue Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d292966?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Maya Villa Condo Hotel & Beach Club
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1488864?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Illusion Boutique Hotel by Xperience Hotels
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d530526?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
BlueBay Grand Esmeralda
4 of 5 stars
Show Prices ABS:HotelCheckRates-d650492?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
seattle
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“great gem! located on the beach”
5 of 5 stars Reviewed 23 December 2010

Been to playa four times (so far) . This trip we were forced out of our regular place because
of construction and found this place walking back to get our car. Great value for a place on the beach not to mention free parking and 24/7 security. Good food, drinks, pool, and Steve's dive/snorkle shop just next door. Rooms are very clean and the maids leave you a new
towel animal every day. The A/C works VERY well (not noisy) and lots of hot water when
it gets to your shower. Can be a little loud at night because of the local clubs but WILL BE
BACK!!!

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask crazycabobob about Hotel Costa del Mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport Beach, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
“not bad, but not good”
2 of 5 stars Reviewed 18 February 2010
2
people found this review helpful

I stayed for 2 nights at the Costa Del Mar. This hotel is very basic. It's in a great location and an ok value for right on the beach, but it is not somewhere I would stay again. It is basically clean (though not spotless), things in the room functioned fine, no internet except in the lobby. But you get what you pay for. I walked up with no pervious reservation and negotiated a room for $70/night USD cash. The receptionist was very friendly and helpful, and very upfront about the fact that the place would be very nosy at night. She was right. It was VERY loud and lasted til about 3:30am. That being said, if you are looking for a basic place to try and sleep, and have a shower while you are in Playa, It's just ok. This place is not the greatest by far, but it's not wholy bad. It's just a room, noisy, and right on the beach.

  • Stayed February 2010, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask TaliaLT about Hotel Costa del Mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Good value but beware of noise”
3 of 5 stars Reviewed 8 June 2009
1
person found this review helpful

I agree with the other reviewers. We got a fantastic deal. We were stranded in the area after our flights to Cuba were cancelled. It was one of the only hotels in town we could drive up to. The staff were friendly. Great spot right on the beach with deck chair service (love the buckets of beer) and great snacks, all inexpensive. Was a short walk to the strip for food and drinking, although I would get off the strip for the best value and best food.
The picked the room closest to the beach. Big Mistake. At 11pm the music started and not just a bit of noise. It felt like the club was happening in our room. I asked security at 12.30am when it was going to finish and they told me 4.30am and every night at that. The next day we moved to a quieter room. Though I must say the noise was probably drowned out by the sound of the air con which was loud. But better that then doof.
Rooms were basic, but clean. They make fantastic towel sculptures for you everyday. very cute.

  • Stayed May 2009, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask anditiger about Hotel Costa del Mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hotel Costa del Mar also viewed

Secrets Maroma Beach Riviera Cancun
4.5 of 5 stars 3,366 Reviews
Playa del Carmen, Riviera Maya
Show Prices ABS:HotelCheckRates-d1007582?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Aventura Mexicana
4.5 of 5 stars 552 Reviews
Playa del Carmen, Riviera Maya
Show Prices ABS:HotelCheckRates-d226759?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
La Tortuga Hotel & Spa
4.5 of 5 stars 1,054 Reviews
Playa del Carmen, Riviera Maya
Show Prices ABS:HotelCheckRates-d156849?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 184 hotels in Playa del Carmen, ranked by popularity »

Been to Hotel Costa del Mar? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Costa del Mar

  • Costa Del Mar Hotel
  • Costa Del Mar Playa Carmen
Address: Calle 1 Norte Entre 10 Y 12, Playa del Carmen 77710, Mexico
Price range (per night):* INR3,177 - 6,298

Owners: What's your side of the story?

If you own or manage Hotel Costa del Mar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Costa del Mar
Show the lowest price for this hotel (from our partners)
Show Prices