We booked on www.hotel.com with our credit card to ensure we had at least 3 nights accommodations for the weekend and when we arrived at the hotel they lost or did not receive our reservations. The hotel was clean, however not luxurious. It was a few steps away from the beach which was pleasant, however was set between 2 clubs that pounded music till early morning. The hotel manager was not helpful and wanted us to change to their other hotel across the street (2 nights later we found it to be empty with no lights and no way to enter) (glad we went elsewhere). They accommodated us for 1 night, however no internet access as promised and the screws on the patio door lock were falling off, which made us very nervous. Other difficulties, however I would only recommend this hotel for a 1 night stay when nothing else is available.
- Colibri Hotel Playa Del Carmen
- Colibri Playa Del Carmen
