My mother and I are avid travellers and stayed at the Azteca lst spring and thought it was great. The only downfall was the view from our balcony. We were facing a wall/fence covered in vines, etc not more than 5 feet away, so we had no view of the resort or beach. The pros were everything else. The staff were amazing, everyone was so friendly and always smiling. The beach was beautiful and staff circled the beach with fresh fruit to snack on. You could also get a view of the cruise ships sailing into Cozumel.The rooms were basic but clean. The resort was only a couple mins from 5th ave, which is a must...so much to see and do! The street outside the resort fetl safe to walk down, even at night. Not much for entertainment on the resort, but if you would rather have a laid back vacation, then its not a big deal (Like I said, go to 5th ave for the nightlife). Oh, the food...cant forget about the food...It was great. Always lots to choose from at the Buffet, so we didnt even reserve the a la cartes.

The biggest problem with this resort is that it seems the management hadn't finished Hotel Hospitality 101. From booking to transportation to check-in to problem resolution the whole experience was disappointing. We were treated as 2nd class. Amenities were NOT as stated on their website. Room lacked tissues, clock, toiletries, robes, horrible lighting, tried to charge us for the in-room safe use. The entertainment seemed grade school quality. Restaurants were not exceptional. Best part about this resort was the friendly staff. Everyone said "Hola!" all the time. May have potential if management finishes their degree in Hotel Management.

Just came back from holidays with a friend and had a wonderful time, but...the bugs were unbelievable! I have never experienced as many mosquitoe bites in one week as I did that week - and being in rural Canada - I know my bugs (you could see them on the walls and flying around). Even though I enjoyed the resort itself and have no complaints about the food or anything, I would not return there due to the discomfort of itching that ensued. There is nothing that ruins a great-looking tan faster than a bunch of ugly red welts. If you"re planning to stay here (and it is a nice place), bring your bug spray!!

We traveled as a family and this was our first time to Mexico (Ages 40's 20 and 14). Many people told us it was unsafe anywhere we go in Mexico but we still decided to come to Viva Azteca. Wow, were we surprised from the moment we arrived at the airport. We booked the roundtrip airport transfers from the cancun airport website and they were great! Check in was quick and smooth. The rooms we were given were right by the beach which was even better. The beach was BEAUTIFUL and you didn't have to fight over the loungers. Grounds of the hotel were spectacular. Alcohol was not watered down and they serve Sol for beer which was great! The A La Carte restaurants and the buffet all were delicious. Some food was greasy but I didn't mind it. Entertainment was great at all times. They tried to include you into everything they do. After the shows at night they have a mini disco at the lobby bar for all guests which was fun. We for sure will recommend friends to this resort and will be back in the future. Only things we didn't like was that the pool was right out in the sun and by 2PM the water was boiling but hey thats what the beach is for and that the walls in the rooms are really thin that you can hear people next door to you or outside. Thanks Viva Azteca for the great memories!