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Blue Parrot Suites – reviews, photos

12th Street North and 1st Avenue North, Playa del Carmen 77710, Mexico
Hotel amenities
Blue Parrot Suites
Ranked #133 of 184 hotels in Playa del Carmen
3.5 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
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    28
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Date Rating
Kansas City, Missouri
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
“Do not stay here!”
1 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

This is the worst hotel I've ever stayed in - we usually love our stays with boutique hotels, but this was memorably terrible. The staff is sketchy, the rooms were dirty and outdated, and at one point we had water coming in the front door. Reception never picked up any of our phone calls and the entire organization just seems run down. We felt like we were staying in a dirty 1980's college dorm room. Stains on the sheets, broken safe, dust bunnies everywhere....not to mention the constant puddle of water on the bathroom floor from the shower water leaking out. If it weren't for the pricey cancellation policy, we would have stayed elsewhere. Incredibly disappointed....

  • Stayed February 2012, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TravelinIsmerts about Blue Parrot Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glendale, Arizona
1 review
“Excellent location if your a party people !!!!”
4 of 5 stars Reviewed 16 November 2011

Very nice hotel, i went in october low season, but theres actually no low season in playa del carmen, the only bad thing i can say is that they had no cold water, but they offered us another room just to shower...

Room Tip: The third floor suite with connected room, its ideal if your a group of six people..
See more room tips
  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask stacey w about Blue Parrot Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp, Belgium
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Love the Blue Parrot!!!”
5 of 5 stars Reviewed 25 July 2011
1
person found this review helpful

We had been travelling through Mexico by car. We travelled from Mexico city to Cancun. We stayed in Tulum first, and a t our last day there went down to inspect play del Carmen and it's properties. Because we had done some bidget travelling and beacause playa is a touristic place we reconned we would be spending more then normaly and spoil ourselfs.

We checked out diffrent hotels. We preferred to have a hotel at the beach so we did not have to rent chairs and an umbralle every time we went down (and you need onze because there is no natuaral shadow and it is blazing hot). In addition 5th avenue is close to the beach and it is around that area that you can find nice shops and restaurants.

After reading some good stuff about the Blue Parrot in our travell guides and walking through the part thats on the beach, we got some info at the front desk. The girl was really nice, the room was 57usd including breakfast. We asked to check it out and it looked wonderfull so we booked 2 days.

We actually stayed in the Blue parrot suites (room 131, I believe it was). This is a beautifull complex! We had an enormous bueatifull room! With a big kitchen (bigger then the one a have at home), equipped with everything you need if you want to do your own cooking; a big fridge (the only one we have ancouterd stay at different hotels and hostels througout Mexico and really handy to have you own cold drinks when it is that hot!); a king size cofartbla bed, table and chairs, plenty of storagge room, AC, a safe, a tv and free wifi. The bathroom was nice and fresh towels and soaps were provided dailly. The room was cleaned every day and you get a bottle of free water daily.

The breakfast which was included was really yummie and was served at the beachbar where you could begin your day with magnificent shoreviews. Towelservice and use of the umbrellas and sunningbeds was also included. In addition, the Blue Parrot throws partys at night on their part of the beach, and were others have to buy entrance tickets you can get in for free if you stay there. They also have amazing fireshows.

We had a nice sitting are outside of our room, which was near the pool and their was also a jucuzzi which could only be used by our room and the room next door. Out of curiosity we asked if we could trie it. The guard said he thought the jacuzzi was broke, but gave it a trie. The jacuzzi filled up, and although the bubbles were lacking (yes indeed the thing was broke) and we had to do it we the light show, we enjoyed in any way.

We parked our car on the road in front of the hotel as their was no parking, and although their is a guard 24 hours near the hotel entrance or walking around in the hotel, somebody tried to break in our car. So it's probably better to leave your valuebales in the room.

We loved it their so much that we we went down the front desk a couple of times to book some extra nights and ended up satying for almost a week. At one time when we asked to lengthen our stay we normally had to change to the room next door because the room we stayed in was booked. But the next day we found a note under the door to inform us we could just stay in our room.

We loved it and hope to return some day!

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Austin, Texas
2 reviews
3 helpful votes 3 helpful votes
“The manager experience ever!!!”
1 of 5 stars Reviewed 3 July 2011

I stayed at the blue parrot before, and lets face it, its a nice beach 3 or 4 star hotel, you cant ask much for what you are paying for. The hotel has a night club by the same name, and here is where my problems began. I paid $25 for an open bar until 5am, unfortunately i had to discover while in the club, that the information i was given was completely inaccurate. When i called the manager to express my frustration i found a displeasing surprise, at first i thought this guy Juan Pablo wasnt the manager because he was drunk and not polite at all, but i was assured by the rest of the staff he was the manager of the club. After arguing for over 20 minutes whether i heard wrong or what the policy of the club is, or the laws in Mexico i wasnt given any option....lets be honest i could had misheard what the lady who sold me the service or that actually i was misled, but the last thing i was expecting was to be told "take it or leave it", the whole issue could had been solved by confirming the information with her sales employees, but he was not willing to do so. I had the most amazing time at Playa del carmen's night clubs, and Blue Parrot club wasnt the exception until that night. My recommendation for all clubbers....beware of the very rude management at Blue Parrot night club, i hope you dont come across any inconvenience or a reason to speak to the manager there....good luck if you do.

  • Stayed June 2011, travelled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Squaw Valley
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Not the same, lacking in ambience”
3 of 5 stars Reviewed 3 June 2011
2
people found this review helpful

We had stayed at this resort in 2006 and wanted to return. Unfortunately the website pictures haven't changed, but it is not even the same place! It IS the same owners, and it is accurate as the name implies, but a new owner occupies the picture on the website. We stayed just the same and it was just OK. would not suggest it to friends.

  • Stayed May 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Blue Parrot Suites

  • Blue Parrot Hotel And Beach
  • Blue Parrot Resort And Beach
Address: 12th Street North and 1st Avenue North, Playa del Carmen 77710, Mexico
Price range (per night):* INR5,183 - 5,629

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