My husband and I just returned on Saturday from staying 8 nights at Luna Encantada. We were in unit G3. The condo itself was really nice. It was a 2 bedroom 2 bathroom penthouse condo with a private roof top terrace. Their were amazing oceanviews from pretty much the whole condo excluding the guest bedroom suite. The balcony was very good size and the roof top terrace was huge. It was really way more space than we needed being just the two of us but it was nice to have the room to spread out since we were there for so long. Also it was wonderful having a washer/dryer right their in our condo for our own private use. I brought home all clean clothes and was able to just put them away and not have to do a ton of laundry. That was really nice!
We had cleaning service every other day and the place has 24 hour security which was very nice. I have to mention Adin who takes care of the beach at this complex. He did such a great job of taking care of us during our stay. He sets up all the beach chairs and umbrellas and will go and get you drinks and food at the neighboring hotel/restaurant fusion since Luna does not have a restaurant on site. He works very hard so please tip him well!
When we arrived at the unit we noticed the master bedroom closet ceiling was leaking. We informed our the management company and they said they would have someone fix it. I think it must just be an ongoing problem from reading the guest book that was in the condo, it seemed to be mentioned alot. If I had to make a few suggestions to the owners of this unit it would be to add an outdoor table and chairs on the balcony. Every other unit but this one had one. Also the roof top terrace could really use some sprucing up. The furiniture is old and tired looking. A table and chairs to eat on would be nice to have up there too.
Overall I would say Luna Encantada is a great place to stay for those who are looking for a nice condo with great views right on the beach. The location is great, within walking distance to everything you would ever need!
A few things I would suggest to those traveling to this area, go to Akumal, take the collecitvo, dirt cheap way to travel and it is just beautiful there! Also make sure you go to Carbonicitos to eat it is located on calle 4 just off 5th ave. Very good food!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC