In addition to all the good things people have said, I would add how attentive the owners are. During our stay, they were also juggling visits from family and friends. Still, they made sure we were comfortable at every moment. We had an incredibly early flight, and, despite our insistence that we could plug in a coffee pot, they were up at 4:30 a.m. to see us off. The breakfasts were generous and hearing the owners' sojourns in the U.S. reminded us how interconnected we are in this global village.
Like most downtown hotels in Merida, some rooms receive street noise. This is no problem if it's air conditioning season, as the machines muffle the sounds. The downstairs rooms are more isolated from the noise. The upstairs rooms (again, when the AC is turned off) receive some noise but are more spacious and offer rooftop balconies.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC