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Casa Isidora – reviews, photos

Calle 21 No. 116 enter 58 y 60 | Col. Ismael Garcia (Progreso), Merida, Mexico
Hotel amenities
Casa Isidora
Ranked #60 of 80 hotels in Merida
3.5 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    6
    3
    0
    2
    4
Date Rating
Dayton, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“What a dump”
1 of 5 stars Reviewed 10 April 2007
15
people found this review helpful

We planned a trip to the Yucatan with our daughter during her spring break. We contacted all the hotels we planned to stay personally, by phone, in Spanish. We had read interesting reviews about Casa Isidora. Three days before our arrival we called again to confirm that the reservation was in place and advised Antonio that we would be arriving in Merida after 10 pm. He assured us that they would wait until midnight for our arrival. Upon arrival in Puerto Progreso and the hotel, everything was dark. We rang insistently and the lonely guest, a mexican national came to talk to us through a broken glass pannel in the door which was locked. Nobody else was available. Well, imagine flying from Ohio which we left at 7:30 am, to arrive to nothing at 10:45 pm. We of course were not able to stay in this place, and found another hotel where we spent two days.
We have traveled through the world for decades and never found a situation like this. Be forewarned.

  • Liked — Could not even enter a locked hotel
  • Disliked — Irresponsible owners
  • Stayed March 2007, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
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Ask Karamanduka about Casa Isidora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seoul
1 review
15 helpful votes 15 helpful votes
“not safe”
2 of 5 stars Reviewed 26 March 2007
15
people found this review helpful

the hotel had a problem with security. During my stay there were numerous burgluries and a woman was raped by a staff member.



Stayed January 2004
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Ask meridamuse about Casa Isidora
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2 helpful votes 2 helpful votes
“Loved it- you will too.”
4 of 5 stars Reviewed 30 January 2007
2
people found this review helpful

I and my family , spouse, 2 children and grandmother spent a wonderful week at this beautifully renovated beach hotel.
It is probably the best value for your money anywhere along the beach. The staff are super friendly and helpful. I loved the fantastic floors and high ceilings. The building has definitely been restored to it's original elegance over 100 years ago.
Suggest you go there. You will LOVE it.

  • Liked — beautiful old hacienda
  • Disliked — small and too private
  • Stayed January 2007, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask muffinNorthCarolina about Casa Isidora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
96 helpful votes 96 helpful votes
“Good price, good location”
2 of 5 stars Reviewed 29 July 2006
27
people found this review helpful

Casa Isidora is beautifully located less than 1 block from El Malecon and the beach. That is the best thing about this hotel.
The 2nd best thing were the 2 employees- they received us warmly, knew who we were and very, very helpful. They were always working, so therefore a little hard to locate.
Bad stuff- they never gave us the key to the safe, and coincidently my friend's Ipod turned up missing in the next town.
Also- the cleaning lady was not friendly at all and it wasn't a language barrier either because we all spoke Spanish.
One morning it took us forever to find an employee so that we could order breakfast. Suddenly the gardener is the cook and he goes behind and comes out later with some fruit and toast. When we wanted to order a breakfast he once again disappeared and we never did get breakfast. While we were lounging and relaxing 2 different employees came and asked us when could they clean the room. The "rules" say by 1pm, we were clearly going to have made plans by then, but then they asked again, and we said by noon we'd be gone. As we were in our room getting ready- they knocked again, wanting to know what time they can clean our room, and it was merely 11 am. So that sort of cleanliness goes beyond being appreciated.
Make sure you get there before "curfew" when the gates get locked because the key to the gate wasn't working for us. Luckily there is a bell to ring and someone can come get you.
Aside from that there was nothing neither wrong nor special with the place. It was a good price and a great location.

  • Stayed July 2006
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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A TripAdvisor Member
Marietta, GA
1 review
2 helpful votes 2 helpful votes
“Comfortable, relaxing, great getaway”
5 of 5 stars Reviewed 17 July 2006
2
people found this review helpful

My wife and I stayed at Casa Isidora for three nights. Upon arrival, we were immediately struck by the welcoming, warm atmosphere from the owners, Marion and Peter. At the conclusion of our stay, we felt like we had visited with family. Marion and Peter and their entire staff were friendly and very helpful. Our first night, we preferred to stay at the hotel and not go out for dinner. Marion told us dinner would be prepared for us. Being vegetarians, we didn't want to trouble them being that it was already later in the afternoon. Marion said "if you could wave a magic wand and have anything you wanted, what would you have." We were treated to a sumptuous vegetarian delight of pasta, fresh vegetables and cream of spinach soup. The rooms were very clean. The bar was open and we helped ourselves to cold beer, only having to settle up at the end of the stay. They were all so informative and helpful. We would definitely stay there again.

  • Stayed July 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Casa Isidora Also Known As

  • Casa Isidora Merida
  • Casa Isidora Hotel Merida
Address: Calle 21 No. 116 enter 58 y 60 | Col. Ismael Garcia (Progreso), Merida, Mexico

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