Great location very near main square. Old hotel with lovely garden and fountains in courtyard as well as a small rooftop pool. Rooms vary between beautiful views over square and dark rooms at back. But rooms were generally clean and bathrooms although old worked well.

There's a reason why the website doesn't show the rooms, they are uninhabitable. I had booked for a week and left after the first night (lost my prepaid booking). The room was extremely small and dark, the bed sheet was stained, the air conditioning only had one temperature setting making the room too cold to sleep, the window shades could not be opened because the window opened to an internal hallway, when opening the window the room got full of mosquitoes, the internet was not working the night I arrived, the desk was too small to do any work, the shower leaked water all over the bedroom floor, the closet was too small to fit anything, the safe's lock didn't work. There are much better hotels in Merida than the Caribe.

i actually was looking for this hotel to stay in again, i stayed here several years ago. i didn't like one room they had downstairs so they showed me another up stairs and i ended up staying they for almost a week. no frills, but clean and functional. they also have a dining area downstairs, good yogurt and fruit. i thought it was very cheaply priced, almost a full week for what i could pay staying in San Francisco for one night. while it was a good place to stay, there were a few speed bumps. several times i couldn't find anyone who spoke English so communication was an issue, and I got the impression that they were not all that interested in listening to my concerns. they are not as well stocked as the larger hotels (could never find the one hair dryer they had). no frills hotel for a decent price.

This is a charming hotel with nice architectural and historical value. We found the maid service to by very good. The rest of the hotel staff was week. ****if you have a rental car or any car for that matter,beware parking is expense*****They charge 8 pesos an hour! You can avoid paying by getting up early and having a staff member open up the garage for you before the attendant arrives, usually before 7am. The location is awesome (1 block away from the central plaza where everything happens in Merida). We did sleep well, the hotel good TV that kids could watch, and the swimmng pool was nice, a little too much clorine, but it worked. You get what you pay for with this hotel.