I just spent a month in Yucatan, my last 8 days in Merida at the Aluxes, great visit.
The hotel is clean & peaceful, the staff are helpful, freindly & efficient. The hotel s located right on the main street, calle 60, so you can walk up & down the calle and see everything & feel nice and safe. The locals are helpful and I never felt unsafe. I will be going back to Merida and also be staying at the Aluxes

When we arrived in Merida my wife had a stomach virus, so the more authentic Hotel Trinidad we were originally booked in was unacceptable because they had no vacant rooms with air conditioning and my wife hates bugs (which there were plenty of), so we walked one block down the street to the Los Aluxes. The lobby was air conditioned, all the rooms were air conditioned, so we took it. We paid $850 Pesos (about $75 USD) per night and the room they gave us was huge (I'm guessing it was a junior suite which they had listed for $150 as the cheapeast room). The room was very clean, bug-free, and VERY well air conditioned (we were freezing in the morning), plus a TV with at least one English-language station, a separate sitting area, and a glassed-in balcony, and a mini-bar (though ours was locked and we didn't ask them to open it). The shower was excellent. Our room was cleaned as expected each day with no problems. A couple of staff members spoke English, though most did not. Even though our room was at the very front of the hotel room overlooking a fairly busy street we got no street noise whatsoever.

The hotel itself was half-indoor, half-outdoor which was very cool, especially one day when it rained. There is very nice, though small, pool in the main courtyard. The hotel was pretty on the inside and had a couple of nice-looking restaurants and a well-kept bar, though we never tried any of those out. Lots of big groups of travelers kept coming and going on buses for what appeared to be single-night stays, mostly European and Canadian it seemed.

The hotel was only 2 blocks from a 24-hour Pemex convenience station (when my wife needed Gatorade and water at 2am this was very handy). And only about 5 blocks from the city center with a square of activities, shops, the governor's palace, and a beautiful cathedral.

The only complaint we had was that the bed was very hard. Might as well put a heavy blanket on the floor and sleep on that. I never felt rested when i woke up each day.

Other than that we had a very pleasant stay at Los Aluxes, which we were told means "the trickster" or something similar. There were no tricks in this hotel.

My family and I recently returned from a five night stay at "Los Aluxes" hotel in Merida, Yucatan. The first night both my husband & myself saw small cockroaches in the bathroom at different intervals. The bathroom shower did not work and instead just dripped water on the bathroom floor when we tried to shower. The next day we changed to a different room in the same hotel and stayed there for the next four nights. The hotel staff was pleasant and the rooms were cleaned daily. But we wouldn't stay at this hotel again nor recommend it to others for an extended vacation.