The hotel was an excellent budget choice. Great location, quiet, clean rooms. Nothing plush about it but nor is the price. The only thing i would say is that the photos make it look "shinier" and newer than it is. The photos are all genuine but just not as "shiney" as advertised.

The pool is there but is tiny and there is a lovely roof garden where a group of us had dinner one night...

This hotel was a major disappointment. The only reason it doesn't get a one star is because the facilities are decent. Our room reeked of mustiness, another friend's room stank of cigarette smoke. We needed to keep the air conditioner on all night so the smell didn't overpower us! You cannot sleep as both staff and guests are yelling, whistling and banging items. Twice we had our door knocked on early in the morning by staff who confused us with another room. Very poor indeed.

We have vacationed in Merida for several years. We have stayed at the Luz en Yucatan, the Caribe, and the Dolres Alba. They are all really nice, but the Colonial is the best of all. We have never been disappointed. The staff is really great and Jorge, the manager is exceptional. Happy, friendly, and always willing to help with whatever you may need help with. He sets the precedent for his staff to follow - and they do. The rooms are nicely decorated, clean and comfortable. Last year they remodeled the roof top into a great place to watch the sunset. The hotel is located near everything, the shops, the entertainment, the cathedral, but far enough away (two blocks from the Historic Central Square) to be quiet. You can catch a bus to send a day at the beach in Progresso, or at the ruins at Dzibilchaltún, just a short walk from the hotel. The hotel restaurant is the best place for breakfast in Merida! The buffet is excellent. Miguel supervises the waiters and Pedro, the Eggsman, makes excellent omelets to order, and Fancisco keeps the entrees delicious. There is a travel agency in the lobby to help with travel or tour needs. We love the Colonial, and its people, and recommend it highly!

We have booked this hotel via Internet because it is centrally located and on the picture it looked quite nice. From outside it really does not look bad with its four stars at the right side of the entrance. But this four stars are not justified at all. Our room was small, dark and even did not have a window, but just a hole leading to a bad smelling exhaust channel. The aircondition was very loud and not effecient. We wanted to get some fresh air at the swimmingpool, which turned out to be a little bit larger than a bathing tub.....The breaksfast so fare was ok. But although we had reserved and paid for 2 nights we left after one night and moved to another hotel.