I made reservations a month ago to stay over a busy holiday season, and I corresponded with them a few times to confirm. A couple weeks ago, I received an email cancelling my reservations because they mistakenly "overbooked".

This is very unprofessional. Reservations at this place must not mean much.

We stayed at Casa San Juan for 2 nights (payed for 6)beginning of February. Decor and furnishings were nice but the location isn't the greatest in our opinion. We found it noisy at night and there didn't seem to be anyone there overnight minding the place. The breakfast consisted of coffee, a bun and nothing else. The rooms were clean and confortable but the bathroom left a lot to be desired. We left after 2 nights and went to Progresso (small town)

On our great Odessey around Mexico, staying in Merida's Casa San Juan, was a delightfull time. Its biggest value are the welcoming owner and stuff, what made us feel like being at good friends' place. Pablo Dacosta was available with his reliable advice long before we appeared in Merida - in the travel planning stage.
Take this chance if luxury doesn't represent higher value than warm and attentive attitude!
The place itself is fairly clean and charming with its patio and good facilities.

Even having lived in Dallas, my family had never visited Mexico. Eventually we decided to explore a part of Mexico rich in Mayan culture and archeology. At the same time we wanted to find a comfortable and affordable accommodation that would have a good location and enable us to explore and have a really good time.
We found all of this in Merida, Yucatan, a bustling city with wonderful sights and adventures. More importantly Merida has varied accommodations and we found the perfect place, Casa San Juan Bed & Breakfast.
Quite beautiful inside, clean with a wonderful staff that helped us with our basic Spanish needs. The breakfast part of the accommodation was really quite nice, sweet rolls, homemade marmalades, fresh coffe and juice, and fresh fruits, plus an atmosphere so friendly and cordial, we felt a part of the family. Since the breakfast is included with the room, Casa San Juan became the perfect base for our stay in the Yucatan. Great location, completely affordable, top notch.